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To Attacks' Toll Add a Programmer's Grief

By Ariana Eunjung Cha
Washington Post Staff Writer
Friday, September 21, 2001; Page E01

The tears have come in the kitchen, the car and the shower, too.

Like many Americans, Phil Zimmermann, a stocky, 47-year-old computer programmer, has 
been crying every day since last week's terrorist attacks. He has been overwhelmed 
with feelings of guilt.

Zimmermann is the inventor of a computer program called Pretty Good Privacy, or PGP. 
He posted the tool for free on the Internet 10 years ago; it was the first to allow 
ordinary people to encrypt messages so only those with a "key" could read them. No 
government or law enforcement agency has been able to get in.

People warned Zimmermann back then that he could be putting powerful technology into 
the wrong hands. He knew that was theoretically possible, but he also knew that the 
program could do good: His work created a way for people in oppressed countries to 
communicate without fear of retribution.

Now the government is investigating whether Zimmermann's technology or another 
scrambler was used by the hijackers to coordinate last week's attacks, and U.S. 
lawmakers are calling for new restrictions on the use and distribution of the 
technology.

Zimmermann and other fathers of encryption say it may be too late, given that the 
technology has spread all over the world.

In a telephone interview from his home in Burlingame, Calif., Zimmermann said he 
doesn't regret posting the encryption program on the Internet. Yet he has trouble 
dealing with the reality that his software was likely used for evil.

"The intellectual side of me is satisfied with the decision, but the pain that we all 
feel because of all the deaths mixes with this," he said. "It has been a horrific few 
days."

Contributing to that is the hate e-mail he got Sunday night.

It began, "Phil -- I hope you can sleep at night with the blood of 5,000 people on 
your hands." PGP has become a "weapon of war," the e-mail continued, leveling the 
playing field between powerful countries like the United States and "zealots."

Zimmermann read the words over and over again the next day, trying to think of a way 
to respond. But in the end, the man who is known in the technology world for his 
rousing speeches and meticulous debates didn't know what to say.

"He raises some points that many people are raising right now, namely that terrorists 
can use the technology," Zimmermann said quietly. "But it overlooks the strong need 
for good crypto."

The open policy the United States has today toward encryption arose out of years of 
debate in the 1990s. Zimmermann was among the most prominent figures in the 
discussions, fighting against a government that threatened to jail him for posting his 
technologies online. He also launched a campaign to convince Congress to ease 
restrictions on exporting the technology to other countries. He won on both accounts.

Zimmermann and other technologists now struggle with the Catch-22 that encryption 
presents. If governments are given a backdoor or a master key to the encryption, as 
lawmakers like Sen. Judd Gregg (R-N.H.) have suggested, it would defeat the purpose of 
the technology.

It would cause problems, for instance, for a rebel fighter in Kosovo, whose brother 
e-mailed Zimmermann to tell him the technology was being used to relay messages from 
command center to command center, eliminating the need for human couriers.

Another encryption pioneer, Matt Blaze, said there are also practical reasons why the 
technology shouldn't be restricted. "I am extremely doubtful that this could be done 
without weakening computer systems, and the costs would be absolutely staggering," 
said Blaze, a researcher at AT&T Labs.

Then there are the civil liberties questions.

"We should be careful not to make any rash decisions in the heat of the moment" that 
could have a negative impact on privacy, human rights and First Amendment freedoms for 
years to come, Zimmermann said.

� 2001 The Washington Post Company



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