ICANN warns world of domain hijacking
By Kieren McCarthy
Published Tuesday 12th July 2005 13:03 GMT
http://www.theregister.co.uk/2005/07/12/icann_domain_hijacking/

A report by the internet¹s leading security experts has warned the world of
the risk of domain name hijacking and told the industry to pull its socks
up.

ICANN¹s Security and Stability Advisory Committee has outlined several
famous and recent thefts of websites, including Panix.com, Hushmail.com and
HZ.com, and listed where the system went wrong and what can be done to
correct the flaws.

It has made 10 findings and, in response, 10 recommendations for how the
internet industry and consumers themselves can make sure that people don¹t
steal their online property.

The problem is relatively small at the moment, head of the committee and
ICANN Board member, Steve Crocker, told us but when it happened it was a
³full-scale disaster². Panix.com, for example, vanished from the internet
after a fraudulent request saw the website and its thousands of customers¹
emails redirected to an entirely different part of the internet.

Hushmail¹s website was cleverly stolen in steps, first a phonecall, then an
email, then a wholesale shift of the domain. The company is still suffering
the ill-effects of the hijacking, the company told the SSAC.

However, despite the risk that the number of domain name hijackings could
rocket in future, the report¹s author, Dave Piscitello, told us he was
certain the problem could be stemmed if action was taken now.

The Panix.com problem for example was compounded by several factors. The
company that authorised the move did so on the request of one its own
resellers, assuming that company had carried out the usual checks. It had
not. On top of that, it happened at a weekend (most likely on purpose) and
the delay in getting the right staff on the phone meant the problem was made
ten times bigger.

As a result, the report [pdf] has strongly urged all registrars to publish
emergency contact details and to have trained staff with access to their
system sitting at the end of them. It has also told registrars to make sure
that their resellers are following tried-and-tested policies.

There are two over-riding messages, Crocker said: ³One: heightened
awareness. And two: corrective response.²

The SSAC is hoping that by publishing several example of big failures, and
then explaining how they could have been avoided, the Internet community -
not only registrars but also business and individual citizens - will
self-regulate by pressuring those companies that don¹t follow the guidelines
into doing so.

Introducing such measures would be very cheap and mostly technical, Crocker
explained, so there is little reason for registrars not to implement them if
commercial pressure is applied. With only 150 accredited registrars actively
selling and reselling domains, it is a fairly small industry.

However, the SSAC also recommends that ICANN look into a system that would
penalise registrars that fail to live up to expectations. Piscitello said he
hoped the threat would be enough for such a system not to have to be
introduced. ICANN chairman, Vint Cerf, has already made it clear however
that the ICANN Board will discuss the report at a future meeting.

Domain name hijacking isn¹t the first time that the domain transfer system
has been abused. Tens of thousands of normal citizens have been bitten by
companies abusing the previous rules by charging tiny amounts for
registering domains and then a small fortune and/or making it extremely
difficult for them to be moved elsewhere.

A change in transfer rules recently simplified the process and, to Crocker¹s
mind, has largely wiped out that problem as a result. That simplification
has at the same time enabled people to go after bigger targets by posing as
owners. Both Crocker and Piscitello were keen to point out however that the
new transfer policies remain better than the old ones and if people follow
them accurately, the risk of a domain hijacking is minimal.

For the man in the street though there is still one important element he
needs to be aware of - domain locking. Ii is offered by all registrars and
will make sure that your domain is not moved unless the registrar you chose
has your permission. Just that single step could see the level of domain
theft collapse.



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