You can send the log file to me directly.

Regards,

Howie

----- Original Message ----- 
From: "Greg Silver" <[EMAIL PROTECTED]>
To: "inFusion Support List" <[EMAIL PROTECTED]>
Sent: Thursday, August 23, 2001 3:42 PM
Subject: RE: [iMS] Ok now we need to talk!


> Tell me what email address to send my log file.
> 
> Howie.. I am sorry about the bashing.. Put yourself in my shoes... So far I
> have taken your advice 2 times...and both times I find i have bigger
> problems.. There were others on this list having the SAME problems or HAD
> the same trouble i have had and iMS seams to push it away and say "just do
> this and it should fix it" well...... I broke down and upgraded to RC10
> now...im about to lose my job. Understandable?
> 
> Remember words are hard to "read" when they deal with emotions. I am calm in
> my replys and only state my situation.. If i need to i will take all my
> future posts to personal emails to tech support if you feel it would be
> better for you and your company.
> 
> Just let me know...
> 
> 
> greg
> 
> -----Original Message-----
> From: Howie Hamlin [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, August 23, 2001 3:14 PM
> To: inFusion Support List
> Subject: Re: [iMS] Ok now we need to talk!
> 
> 
> Greg,
> 
> I would like to help out, I really would - but I would also like to keep
> things on a professional, non-confrontational level.  I
> really do feel that you've been bashing us a bit without cause.  We are one
> of the more attentive companies and have always helped
> our clients as much as possible and have even added feature upon feature to
> the product without an upgrade fee.
> 
> As far as what you are expreiencing now, I can't provide an answer without
> you providing some details.   I need:
> 
> - iMS version (I assume the latest RC but I don't know unless you tell me)
> - Post log file
> 
> and, anything else that may help.  Using 60-70% processor is not a problem
> and no software that uses less than 100% can be said to
> be faulty.  So, that figure alone does not indicate a problem to me.  Also,
> when you assign more threads for the Post server to use,
> the more cpu will be used when there are many mails to send.
> 
> Regards,
> 
> Howie Hamlin - inFusion Project Manager
> On-Line Data Solutions, Inc.
> www.CoolFusion.com
> 631-737-4668 x101
> inFusion Mail Server (iMS) - The Intelligent Mail Server
> Join the DevCon community at www.coolfusion.com/devcon
> 
> ----- Original Message -----
> From: "Greg Silver" <[EMAIL PROTECTED]>
> To: "inFusion Support List" <[EMAIL PROTECTED]>
> Sent: Thursday, August 23, 2001 2:50 PM
> Subject: [iMS] Ok now we need to talk!
> 
> 
> > Ok howie..... I updated... Now my mail server is avg about 60-70% proc
> > usage...POST is eating all my resources. I rebooted...restarted
> > services...nothing will stop it.. There is over 4k messages in the OUT and
> > QUEUE folders.... Why would they build up?....you know whats going on or
> any
> > ideas??
> >
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