It sounds like the remote server is receiving the mail but not acknowledgin it.  The 
only way to tell for sure is to turn on
protocol logging.  If you have a dev server it would be easier to track with that 
logging turned on as there would be little
traffic.

HTH,

Howie

----- Original Message -----
From: "Jeremy Halliwell" <[EMAIL PROTECTED]>
To: "inFusion Support List" <[EMAIL PROTECTED]>
Sent: Wednesday, January 30, 2002 5:03 AM
Subject: [iMS] Mails getting resent ad infinitum


> Howie
>
> iMS SE Post 2.1.1
> CFX_iMSMail 2.9
>
> We did a mailing to around 700 subscribers yesterday, and we have (so far)
> had complaints from 2 of them that they are getting continuous copies of the
> same mail. I checked the database that there was only one record for each
> address, and the CFX log that only one mail file was created for each
> address.
>
> However in the Post log I can see that a connection is being made: here's an
> example
>
> 29/01/2002 02:44:43  [006] Send mail start for ED993482FDB4CF4587B4.mbx
> (Priority 5)
> 29/01/2002 02:44:43  [006] Connect to losangeles.komex.com
> 29/01/2002 02:44:43  [006] Sending mail to losangeles.komex.com
>
> but there is no successful delivery entry, and the above entry repeats about
> every 8 minutes. The mail file was still in the out folder so was presumably
> in an infinite delivery loop (so I of course deleted all the files in the
> folder to stop this and any others who might be having the problem).
>
> I've been using iMS for a few months now and haven't come across this
> problem before, although it is the first time we've used iMS to mail this
> particular list.
>
> Any ideas what might be wrong?
>
>
> Jeremy Halliwell
> [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
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