We don't have a dev server, but I tried a direct telnet session to the mail server, and for the two servers that had problems there was an initial response on connection
220 **************************************************************0*2****2****** **************0 ****2002***********0*00 followed by a 500.5.3.3 unrecognized command before I could get any further (that maybe a timeout) So there may be a problem with the connection. I'm not an SMTP expert but it seems strange that the mail is being successfully delivered yet no acknowledgement gets sent back. Is there anything I can do in iMS which can stop the delivery retry if no acknowledgement is received, as it's understandably annoying for the customer to get so many duplicate mails. Thanks Jeremy > -----Original Message----- > From: Howie Hamlin [mailto:[EMAIL PROTECTED]] > Sent: 30 January 2002 13:47 > To: inFusion Support List > Subject: Re: [iMS] Mails getting resent ad infinitum > > > It sounds like the remote server is receiving the mail but > not acknowledgin it. The only way to tell for sure is to turn on > protocol logging. If you have a dev server it would be > easier to track with that logging turned on as there would be little > traffic. > > HTH, > > Howie > > ----- Original Message ----- > From: "Jeremy Halliwell" <[EMAIL PROTECTED]> > To: "inFusion Support List" <[EMAIL PROTECTED]> > Sent: Wednesday, January 30, 2002 5:03 AM > Subject: [iMS] Mails getting resent ad infinitum > > > > Howie > > > > iMS SE Post 2.1.1 > > CFX_iMSMail 2.9 > > > > We did a mailing to around 700 subscribers yesterday, and > we have (so far) > > had complaints from 2 of them that they are getting > continuous copies of the > > same mail. I checked the database that there was only one > record for each > > address, and the CFX log that only one mail file was > created for each > > address. > > > > However in the Post log I can see that a connection is > being made: here's an > > example > > > > 29/01/2002 02:44:43 [006] Send mail start for > ED993482FDB4CF4587B4.mbx > > (Priority 5) > > 29/01/2002 02:44:43 [006] Connect to losangeles.komex.com > > 29/01/2002 02:44:43 [006] Sending mail to losangeles.komex.com > > > > but there is no successful delivery entry, and the above > entry repeats about > > every 8 minutes. The mail file was still in the out folder > so was presumably > > in an infinite delivery loop (so I of course deleted all > the files in the > > folder to stop this and any others who might be having the problem). > > > > I've been using iMS for a few months now and haven't come > across this > > problem before, although it is the first time we've used > iMS to mail this > > particular list. > > > > Any ideas what might be wrong? > > > > > > Jeremy Halliwell > > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ==^======================================================= This list server is Powered by iMS "The Swiss Army Knife of Mail Servers" -------------------------------------- To leave this list please complete the form at http://www.coolfusion.com/iMSSupport.cfm Need an iMS Developer license? Sign up for a free license here: http://www.coolfusion.com/iMSDevelopers.cfm List archives: http://www.mail-archive.com/infusion-email%40eoscape.com/ Note: You are subscribed as [email protected] ==^=======================================================
