RE: [iMS] Re: aol and email

[Marc Lichtenfeld]

In one post I read, the solution the developer found was to send one e-mail every 17 seconds. This would be painfully slow, but it worked for him. So far, this is the only way that I've heard of getting around the problem.   Here are my thoughts, the poster was using CFMAIL to connect to a mail server and send out the messages, which I believe means he was only sending to one address per connection. You may want to  try sending several messages per connection, but space out those connections by building an e-mail every 20-30 seconds or so. (I'm not sure what the magic numbers are) I know this isn't what you want to hear when sending out a lot of e-mail, but it may be your only solution.   What appears to be happening at AOL's end is that they see a lot of messages from the same IP or from address within a short period of time and start blocking them. The block only lasts for a short period of time (hours I think), and is eventually removed. I haven't worked with this too much seeing as only a tiny number of our e-mails go to AOL.   A useful site for information on AOL's e-mail system is http://postmaster.info.aol.com/faq.html. Howie posted it awhile ago.   HTH, Marc     -----Original Message----- From: Ben Nagel [mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2003 10:19 AM To: inFusion Support List Subject: RE: [iMS] Re: aol and email Thanks very much for giving us some insight, Marc.  How would we configure the call to cfx_iMSMail to send over longer periods of time?  Here, we run a mass e-mail several times a week that is kicked off by one of our marketing people.  It basically reads e-mail addresses from a database and sends to those addresses.  Would we have to code a delay within that page just for AOL users?  How do you lengthen the period of time during which you send mail? -----Original Message----- From: Marc Lichtenfeld [mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2003 8:40 AM To: inFusion Support List Subject: RE: [iMS] Re: aol and email Hi guys,   Are you sending a lot of e-mail to aol over a short period of time? I've done some research on this issue, and have seen that AOL stops accepting e-mail from a server when it sends many in a short period of time. Even if the mail is sent over several connections.   Marc -----Original Message----- From: Ben Nagel [mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2003 9:30 AM To: inFusion Support List Subject: RE: [iMS] Re: aol and email We are seeing similar troubles with AOL accepting mail, but the mail never ending up in the recipient's inbox.  I will watch this thread with interest. -----Original Message----- From: :. webspinner : encore tickets .: [mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2003 8:17 AM To: inFusion Support List Subject: Re: [iMS] Re: aol and email "sorry for additional email on AOL, but i forget the log info"   03/12/2003 11:11:33 AM [016] Send mail start for 1E08F772EC590443BF36B2584CD7C655.mbx (Priority 0) 03/12/2003 11:11:33 AM [016] Connect to mailin-02.mx.aol.com 03/12/2003 11:11:33 AM [016] WARNING: SOCKET ERROR1: (Sock Recv) [10054] Connection reset by peer (1E08F772EC590443BF36B2584CD7C655.mbx) 03/12/2003 11:11:33 AM [016] WARNING: Error connecting to mailin-02.mx.aol.com response follows: 03/12/2003 11:11:33 AM [016] WARNING: (<-mailin-02.mx.aol.com) SOCKET ERROR: (Sock Recv) [10054] Connection reset by peer 03/12/2003 11:11:33 AM [016] Connect to mailin-01.mx.aol.com 03/12/2003 11:11:34 AM [016] Sending mail to mailin-01.mx.aol.com 03/12/2003 11:11:34 AM [016] 1E08F772EC590443BF36B2584CD7C655.mbx sent successfully to [EMAIL PROTECTED] from <> 598 03/12/2003 11:11:34 AM [016] Completed Processing   thanks. Christian Griffith, CTO Encore Tickets : Get Up Close http://www.encoretickets.com   personal gig : http://phatz.com ----- Original Message ----- From: :. webspinner : encore tickets .: To: inFusion Support List Sent: Thursday, March 13, 2003 9:10 AM Subject: [iMS] Re: aol and email howie ...i appreciate the personal response with general info; but i am up against a wall here on time and unfortunately wear multiple hats as email, web, ....really, everything digital administrator...   anyway, here is a block from the logs showing my mail have trouble getting through to aol ...and when it eventually does, it seems to be delivered ...yet, the recipient does not get the mail.  if i email the same recipient from my "authentication-required"  smtp server on the same box, the user gets the mail.   therefore, after analyzing all research from yesterday (via your info) and looking at the [above] log file, i believe the following: - i am not on any blacklist (this after checking over 40 blacklists for my domain name and IP ...including spam cop) - aol seems to be getting the mail, and actually excepting it - it has something to do with the way CFX delivers mail and/or constructs mail messages.   anyone have any ideas?  is the default header style for CFX incompatible with aol and perhaps they are kicking me after accepting the mail?  if so, what an acceptable header?  i do not understand headers very well, so manipulation of them is a challenge currently.   any ideas out there gurus?    thanks in advance. Christian Griffith, CTO Encore Tickets : Get Up Close http://www.encoretickets.com   personal gig : http://phatz.com ----- Original Message ----- From: Howie Hamlin To: inFusion Support List Sent: Wednesday, March 12, 2003 4:20 PM Subject: Re: [iMS] quoted-printable There is no disadvantage besides the token issue that I know of.  There is no option for encoding plain text but not the HTML.   The new CFX should be ready for testing soon, BTW.   Regards,   Howie ----- Original Message ----- From: Marc Lichtenfeld To: inFusion Support List Sent: Wednesday, March 12, 2003 10:39 AM Subject: [iMS] quoted-printable Hi Howie,   What are the disadvantages of using quoted-printable? One I am aware of is that tokens can be messed up. Are there any others?   I'm reasonably sure this isn't a current option, but is there a setting in the CFX_IMSMAIL tag to only set the plain/text part of a messaged to quoted-printable?   Regards, Marc   ------------------------------------------------------ Marc Lichtenfeld Senior Programmer/Technology Lead www.bigdough.com   This list server is Powered by iMS "The Swiss Army Knife of Mail Servers" To leave this list please complete the form at http://www.coolfusion.com/Support/ Need an iMS Developer license? Sign up for a free license here: http://www.coolfusion.com/iMSDevelopers.cfm List archives: http://www.mail-archive.com/inFusion-email%40eoscape.com/ Note: You are subscribed as [EMAIL PROTECTED]