Answers below...

----- Original Message ----- 
From: <"Owens>; <Howard <[EMAIL PROTECTED]>>
To: "inFusion Support List" <[EMAIL PROTECTED]>
Sent: Tuesday, August 05, 2003 2:39 PM
Subject: [iMS] Set Up Issue


> 
> 
> 
> Howie, we've talked a little about this a few weeks ago ... and I'm just
> getting back to trying to set up the mail server on my development machine.
> 
> As it stands, my development machine uses an IP address that is not exposed
> outside of our LAN.  We've established all of the appropriate DNS and MX
> records to work.  We can't find any problems with these configurations.
> 
> Last time I tested this, I could send e-mail out from the account I set up,
> but couldn't receive e-mail back.  Today, no mail is going out.
> 
> Using the iMS SMTP test console, I can connect to the server fine.  With the
> iMS POP console, I can connect on port 110 just fine, but if I check the
> username or password, I get an error.
> 

By default a domain in FusionMail (unless you assign a designated IP address) requires 
that the user name include the complete domain.  For example, this is incorrect:

user: joe
password: pass

This is correct:

user: [EMAIL PROTECTED]
password: pass

> However, using FusionMail I can neither send nor receive.  I tried
> configuring Outlook Express with the account information, and OE will not
> connect to the SMTP server, and though it will connect for POP, I get an
> authentication error.
> 
> I guess I'm missing something here, but not sure what.
> 

Chances are that there are errors in the log file.  You can either have a look in 
there to see what's what or you can send them to me off-list (zipped if they are too 
big).

Thanks,

Howie

> H.
> 
> 
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