Title: Message
Steven,
 
I was thinking about this idea and would like to see this feature too.
 
IM triggers off an SMS (a 'page' to our US friends) for critical alerts. We would like to acknowledge these alerts by a simple SMS reply.
 
I believe there is a way...
 
----- Original Message -----
Sent: Monday, August 30, 2004 10:09 PM
Subject: [IM-Talk] Acknowledgement with out using the main or Remote console?

This is either a question on how to do this, or a request for this to be a future feature (depends on the answer I guess)...
 
As we look to switch from OpenView to InterMapper, one of our main requirements was being able to acknowledge alarms.  The one problem we see, is that it appears you can only do this from either the console or remote.  Many of our staff that would need to acknowledge alarms, either would not need to manage the maps in any other way, or they may have the need to do this from home or some other location other than their office.
 
We would not be able to purchase and install the remote software at every possible site that these staff would work at, we would like to have the remotes only installed on the office machines.
 
So can alarms be acknowledged with out the need for the remote, if not via the web interface, then perhaps via a script that could be run from the Linux command line (we would be using the Linux server)?
 
If this is not possible today, would you consider this as a future feature.
 
Perhaps even a separate access write for the web interface, that allows for acknowledging alarms?
 
Thanks,
 
Steve

Reply via email to