----- Original Message -----
Sent: Monday, August 30, 2004 10:09
PM
Subject: [IM-Talk] Acknowledgement with
out using the main or Remote console?
This
is either a question on how to do this, or a request for this to be a future
feature (depends on the answer I guess)...
As
we look to switch from OpenView to InterMapper, one of our main requirements
was being able to acknowledge alarms. The one problem we see, is that it
appears you can only do this from either the console or remote. Many of
our staff that would need to acknowledge alarms, either would not need to
manage the maps in any other way, or they may have the need to do this from
home or some other location other than their office.
We
would not be able to purchase and install the remote software at every
possible site that these staff would work at, we would like to have the
remotes only installed on the office machines.
So
can alarms be acknowledged with out the need for the remote, if not via the
web interface, then perhaps via a script that could be run from the Linux
command line (we would be using the Linux server)?
If
this is not possible today, would you consider this as a future
feature.
Perhaps even a separate access write for the web interface, that allows
for acknowledging alarms?
Thanks,
Steve
