http://www.nytimes.com/2013/05/02/business/global/02iht-lionair02.html?_r=0&adxnnl=1&ref=asia&adxnnlx=1367523037-GwkVSHHk3o7ZDTo+oDQK6Q&pagewanted=all


Low-Cost Indonesian Airlines Keep Growing, Despite Troubling Record
 
National Rescue Team, via Associated Press
Rescuers at the crash site of a Lion Air plane off the Indonesian resort island 
of Bali last month. 

By JOE COCHRANE
Published: May 1, 2013 

JAKARTA — The sight of passengers swimming ashore from the wreckage of a Lion 
Air plane that missed a runway and crashed into the ocean off the Indonesian 
resort island of Bali on April 13 was not the only thing about the airline that 
drew big headlines this year. 

The crash, which did not kill anyone but resulted in dramatic photos of 
passengers’ being rescued from the water, came a month after the airline, the 
biggest Indonesian carrier, turned heads with its second major expansion deal 
in three years, ordering a record 234 planes March 18 from Airbus for $24 
billion. 

The purchase underscored the explosive growth of Lion Air as it struggled with 
a troublesome safety record, raising wider questions about air safety in 
Indonesia, one of the world’s fastest-growing aviation markets. The European 
Union has banned Lion Air from flying there, and the crash was one of several 
accidents involving the airline since it began commercial operations in 2000 
with a single leased Boeing 737-200. 

In 2004, a Lion Air jet crashed in Central Java Province, killing 25 people. In 
2002, one of its planes crashed on takeoff in Riau Province on Sumatra Island, 
and in 2006, a Lion Air jet crashed after landing in Yogyakarta, in Central 
Java, although no one was killed in the 2002 and 2006 incidents. The low-cost 
carrier has also had multiple incidents in which planes have skidded off, run 
off or overrunn airport runways. 

In addition, four Lion Air pilots were arrested by the police in separate 
incidents in 2011 and 2012 for possession of drugs including ecstasy pills and 
crystal methamphetamine. 

But that spotty safety record has not curbed the ambitions of Rusdi Kirana, 
Lion’s media-shy founder and chief executive. On Thursday, Lion Air introduced 
the full-service Batik Air, which will serve both domestic and international 
routes. Despite being a low-cost carrier, Lion Air already dominates 
Indonesia’s domestic air travel market, with a 40 percent share, according to 
analysts. 

Some people in the industry say Indonesia’s regulation of its airlines has 
failed to keep pace with the sector’s growth. 

“Last I checked, we had less than 200 air safety inspectors for the whole 
country,” said Danang Parikesit, a transportation expert and president of the 
Indonesia Transportation Society. “You can imagine that with traffic increasing 
by 20 percent a year for the last five years and you have less than 200 safety 
inspectors? What do you expect?” 

He said the country’s focus should be on improving regulation of the aviation 
industry, instead of blaming operators when an accident occurs. 

“At the end of the day, it’s the regulator that allows the conditions in which 
the operators operate,” he said “We have already asked the Indonesian 
government to increase the capacity of safety inspections and the inspection 
programs, given that the growth of the airline industry in Indonesia is quite 
high.” 

The Bali crash inquiry, led by the Indonesian National Transportation Safety 
Committee, is continuing as investigators look into claims by the pilot that he 
felt the aircraft being dragged down by wind, indicating a possible case of 
wind shear or a microburst. Industry analysts said that whatever the cause, the 
crash raised some worrying red flags. 

“It’s certainly a concern, given that it was a brand-new airplane,” said one 
aviation analyst based in Southeast Asia who insisted on anonymity because his 
organization did not publicly comment on safety issues regarding individual 
commercial airlines. 

Herry Bhakti, Indonesia’s director-general of civil aviation, urged the public 
not to jump to conclusions about Lion Air’s safety practices and competence 
until the investigation was complete. He also suggested that politics might be 
driving criticism of regulators as the country prepared for elections in 2014. 

In fact, Mr. Bhakti said, the rate of incidents and accidents involving 
Indonesia’s 121 commercial operators, including Lion Air, has declined since 
2009. All of those airlines except Garuda Indonesia, the flag carrier, are 
medium-service or low-cost carriers whose growth is closely monitored by the 
Directorate General of Civil Aviation, or D.G.C.A., he said. 

“Lion is growing, but we evaluate them, their personnel, management and so 
forth,” Mr. Bhakti said. “We evaluate them every year. They desire an 
additional 35 aircraft, for example, but we only approved half of that. They 
ask for more aircraft, and we evaluate, but we never approve their full 
request.” 

Aviation analysts based in Indonesia said there was no evidence that low-cost 
airlines in the country had worse safety records than established full-service 
carriers, noting that in general those carriers used newer planes and 
outsourced their maintenance to established airline companies, including 
Singapore Airlines and Lufthansa. 

“If you look at the last 15 years since low-cost carriers started in Indonesia, 
and you look at accidents that involved death or incidents or near misses, the 
evidence is to the contrary,” said Hasan Soedjono, a former airline executive 
who is considered one of the founding fathers of the country’s budget carrier 
sector. 

In June 2007, the European Union issued a blanket ban prohibiting 51 Indonesian 
airlines, including Lion Air, from flying into European airspace, citing lax 
safety standards after two deadly crashes that year. The crashes included an 
Adam Air flight that plunged into the Makassar Strait on New Year’s Day, 
killing all 102 people aboard. 

Julian Wilson, the European Union’s ambassador to Indonesia, said the 2007 ban 
had not been aimed at any particular airline but at the performance of the 
Directorate General of Civil Aviation. He said Indonesia had since resolved 
two-thirds of the problems identified in a 2007 audit by the U.N. Civil 
Aviation Organization, which led the Union to ban Indonesian airlines and the 
United States to downgrade its rating of their safety. 

“Our position on Indonesia is that the D.G.C.A. has made great advances, and we 
hope we can get all of Indonesia cast in a more favorable light, meaning no 
restrictions, by the end of the year,” Mr. Wilson said. 

“I don’t know what the views were on Lion, but I am sure the D.G.C.A. is going 
through the standard procedures and protocol for investigation, to see if 
there’s a systemic problem,” he said. 

Despite the Bali crash, Lion Air’s passenger numbers are continuing to grow, 
according to industry analysts. Mr. Parikesit said the carrier’s market segment 
consisted of middle- to low-income Indonesians, who also do not hesitate to 
take ferries and long-distance passenger buses in the aftermath of sinkings or 
horrific road accidents, which are not uncommon in Indonesia. 

“They are very insensitive to accidents,” he said. “It’s more on their 
perceptions of the value of life and the perception that the accident happened 
because it was meant to happen, like it’s fate.” 


A version of this article appeared in print on May 2, 2013, in The 
International Herald Tribune.

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