On May 28, 2012, at 2:53 PM, Clinton MacDonald wrote: > Kevin: > > A few possibilities -- > > - the songs were authorized under two or more different owners > - the songs are in some format other than .mp3 or .aac (maybe they are .wmv > files, for example) > - the songs were encoded long ago by a faulty encoder that iTunes recognizes > but the iPad does not > - the media files are scattered throughout his drive(s) and iTunes cannot > locate them > > For several of those problems, your colleague can re-encode his songs > (Advanced > Create AAC version) or subscribe to iTunes Match (with which I > have no experience). > > See if this archived Apple support article is any help -- > > <http://support.apple.com/kb/TS1420?viewlocale=en_US&locale=en_US> > > Best wishes, > Clint
Thanks Clint, but in his case, at least as he describes it to me, he ripped a CD using iTunes. All songs from the ripped album play fine inside iTunes on his PC. When he connects his iPad and attempts to sync the album, only *some* of those tunes from that album get copied to the iPad (this issue occurs with many of his albums, not just one). The error message indicates the songs can't be found. Yet, iTunes, which was used to rip the CD, *can* find and play those all the songs from the album just fine. I don't know what version of iTunes he had on his PC at the time he ripped them (I'm waiting to hear back), but still, there's no DRM and they should be in a file format that is readable by the iPad, no? Sounds like iTunes when syncing is using a different method of locating files than iTunes uses for locating files during playback (again, he had the COPY preference turned OFF when ripping). I have discussed iTunes Match with him. I, myself, tried the beta when it first came out. I decided to wait for the release. About a month ago, we turned iTunes Match on and have never looked back. My wife and I now have access to some 17,000 tunes across all our devices and computers... well, *some* songs didn't make it to the cloud (which I need to look into) even though EVERYTHING I have in my music library was either bought via iTunes store, ripped in iTunes from my CDs, or imported from Logic or GarageBand. In my friend's case, he has just 3,000 tunes and his iPad has 64GB. He would like to have them physically located on his device until the time comes when he has a library that is taking up too much space - at which point, he'll consider iTunes Match. Thanks Clint! - Kevin http://www.kevincallahan.org/ > > On May 28, 2012, at 4:16 PM, Kevin Callahan wrote: > >> A friend of mine bought his first Apple product: iPad 3rd gen. >> He's a professor. At the university he has a desktop PC. He also has a PC >> laptop which he uses mostly at home or on the road (though he's doing his >> best to see if his iPad can replace his aging PC laptop - and by and large, >> the iPad is doing quite well: he pulls student papers remotely from his >> office PC, edits and annotates them, sends them back over a VPN connection, >> uploads them to Dropbox, distributes them to other professors and students >> etc). >> >> The problem is with his music library and getting syncing with his iPad. >> >> His office PC has a bunch of tunes ripped into iTunes from CDs and a sundry >> of tunes he had purchased from non-iTunes sources. >> >> He's discovered that iTunes is not pushing all his tunes to his new iPad >> when syncing. >> >> At first, I figured it was a file format and/or DRM issue. >> >> But it turns out, and only for some albums that have been ripped, some of >> the tunes never make it on to the iPad. >> >> He can PLAY these non-transferred tunes just fine within iTunes on his >> Desktop PC, but they just don't get moved to his iPad when syncing. >> Repeated syncing didn't help. Sometimes, he gets an alert saying the files >> can't be found. >> >> Frustrated (particularly since I encouraged him to get an iPad and move to >> the Mac world where things "just work"), he tried syncing his library >> against his PC laptop. The same thing happened, but in some instances, a >> few more tunes (related to full albums) actually got moved over. >> >> I asked about his iTunes preferences on his PCs, and specifically, about the >> following: >> >> >> <PastedGraphic-33.png> >> >> I have mine turned ON. He has them turned OFF. >> >> I assume this means his actual media might be strewn about his Windows file >> system and causing the sync issue or forcing the alert saying the songs >> can't be found. But that doesn't explain (or doesn't explain well) why the >> iTunes app on his PC *can* play these problematic tunes just fine, ie: it >> knows where they are, but when syncing, it doesn't know where they are. >> >> I'm not sure how to help him. I would think he should recreate his iTunes >> library from scratch with the above preferences turned ON. However, not >> knowing how his medias is stored on his PC (and having not used a PC in >> ages), I am hesitant to tell him to delete his iTunes Library and start over >> fearing he might lose his media if not his mind. >> >> Thoughts? suggestions? >> Thanks, >> Kevin > > _______________________________________________ > iPhone-talk mailing list > [email protected] > http://www.omnigroup.com/mailman/listinfo/iphone-talk
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