Thanks, Your response has to do with NAT. We are behind a firewall, but use
VPN. I have verified that their VPN is working. I have 5 others connecting
the same way with no problems. If the person Ims me I receive it right away,
but when I respond they only receive it when they view offline messages.

What does the blue question mark mean.

-----Original Message-----
From: Herschel Jones [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, February 19, 2003 8:20 AM
To: [EMAIL PROTECTED]
Subject: Re: [IpswitchIM_Forum] No one online.


Drew
Take a look at this article, I think it may apply in your situation:
http://www.ipswitch.com/Support/Instant_Messenger/guides/nathelp/natim_help.
htm

-HJ
----- Original Message -----
From: "Drew Gainor" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, February 19, 2003 11:07 AM
Subject: [IpswitchIM_Forum] No one online.


> I log in ok and it says I'm online, but I don't see anyone's responses 
> and everyone in my list has a blue question mark by them and they are 
> grayed out.
>
> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> List Archive:
http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/
> Knowledge Base/FAQ:
http://www.ipswitch.com/support/Instant_Messenger/index.asp
>


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