The blue question mark means that their status could not be verified.  Have
you tried enabling client uses nat for each client machine?

-HJ

----- Original Message -----
From: "Drew Gainor" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, February 19, 2003 11:37 AM
Subject: RE: [IpswitchIM_Forum] No one online.


> Thanks, Your response has to do with NAT. We are behind a firewall, but
use
> VPN. I have verified that their VPN is working. I have 5 others connecting
> the same way with no problems. If the person Ims me I receive it right
away,
> but when I respond they only receive it when they view offline messages.
>
> What does the blue question mark mean.
>
> -----Original Message-----
> From: Herschel Jones [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, February 19, 2003 8:20 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IpswitchIM_Forum] No one online.
>
>
> Drew
> Take a look at this article, I think it may apply in your situation:
>
http://www.ipswitch.com/Support/Instant_Messenger/guides/nathelp/natim_help.
> htm
>
> -HJ
> ----- Original Message -----
> From: "Drew Gainor" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, February 19, 2003 11:07 AM
> Subject: [IpswitchIM_Forum] No one online.
>
>
> > I log in ok and it says I'm online, but I don't see anyone's responses
> > and everyone in my list has a blue question mark by them and they are
> > grayed out.
> >
> > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> > List Archive:
> http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/
> > Knowledge Base/FAQ:
> http://www.ipswitch.com/support/Instant_Messenger/index.asp
> >
>
>
> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> List Archive:
> http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/
> Knowledge Base/FAQ:
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>
> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> List Archive:
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> Knowledge Base/FAQ:
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>


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