|
Raul, Are you able to connect using the IIM
client installed on the IIM Server?
The part after the @ should resolve to the IP of the IIM Server. To make sure this isn't a DNS issue you
may want to add an entry to the host file to see if this corrects the issue. Jason H. -----Original Message----- It was a typo regarding port “5277”, it is
in fact 5177 that’s open Regarding the persistent connection – I
already had it set that way. I went into the client PC’s registry and set
the client to use persistent connections as well. This is why I am frustrated, I have looked
through the help file, KB, and have tried everything possible to figure this
out. I know that a LAN connection exists and its working fine because the
Imail server sits on the same machine as the IM server. From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Carlos Tomasio Check port 5177 you have 5277 open Carlos ----- Original Message -----
Sent:
Tuesday, November 30, 2004 2:31 PM Subject: Re: [IpswitchIM_Forum] IM Client logon issue continual attempts mean there is no connectivity...You can use
Nat'd addresses but make sure you force the persistent connections at the
server... HTH Eric S ----- Original Message -----
Sent:
Tuesday, November 30, 2004 10:13 AM Subject: RE: [IpswitchIM_Forum] IM Client logon issue The Log (below) does not show anything out of the ordinary (as far
as I can tell) other than the configuration settings; It loads this
configuration approximately every 3 hours. As for the logon, it continues to attempt to logon, retrying until
I cancel the logon attempt Both port 5277, and 5178 permit TCP traffic in. The firewall
ACL does not point directly to the server IP, it points to the LAN 10.0.0.0 and
the mask is setup as 255.0.0.0; Does it have to point directly to the server? Thanks, Raul From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eric Shanbrom [Ipswitch] First question I need to ask is what does happen when you try to
login? What do the server logs show? Is the IM server open to the outside?
Ports 5177 and 5178 need to be open for communication Eric S ----- Original Message -----
Sent:
Monday, November 29, 2004 5:47 PM Subject: [IpswitchIM_Forum] IM Client logon issue I am a current user of Imail server (8.14), and decided to try out
ICS. So far the server is working fine, albeit I did run into some LDAP
issue which was resolved via reinstalling the server. The problem I am
having is with IM, though. The server installs fine, and I am using the
Imail server database for user authentication. The problem is that the
client does not login. I have tried the following: §
The latest patch (2.02)
does not install on the machine (message states that old file cannot be found) §
Used the FQDN, as well
as the alias as a login
§
Setup a user in the IM
server database §
Reinstalled client and
IM server several times (stopped and started services with every change as
well) §
Client is installed on
both a W2K and XP Pro machines §
IM server is installed
on the same server as Imail server §
Server is an HP TC2120,
1.2GB RAM, W2K Server
§
Server sits in the same
LAN as PDC and client machines I really need to know if this will work before the trial period
runs out. I have sent a couple of emails to support, but have not heard
anything back I have looked through the online forum, but the suggestions have
not worked either. Any help is appreciated, and thanks in advance for your assistance |
- [IpswitchIM_Forum] IM Client logon issue Raul Mavis
- Re: [IpswitchIM_Forum] IM Client logon issue Eric Shanbrom [Ipswitch]
- RE: [IpswitchIM_Forum] IM Client logon i... Raul Mavis
- Re: [IpswitchIM_Forum] IM Client log... Eric Shanbrom [Ipswitch]
- Re: [IpswitchIM_Forum] IM Client... Carlos Tomasio
- RE: [IpswitchIM_Forum] IM C... Raul Mavis
- RE: [IpswitchIM_Forum] ... Jason Henline
- RE: [IpswitchIM_For... Raul Mavis
- Re: [IpswitchIM_Forum] ... Eric Shanbrom [Ipswitch]
- Re: [IpswitchIM_Forum] IM Client logon issue Todd_Eichmann
