> On 26 Oct 2015, at 11:35, Luuk Hendriks <[email protected]> wrote: > [...] > > What I remember from the last meeting is that often the applications seem to > be the problem (Skype, for example). I think the most important thing here is > the availability of 'troubleshooting information', so people know where to > look in case things don't work. > Jen made a list with troublesome applications: if that list is available at > the network operation room, it can function as a shortcut. 'Program $X is not > working? Try the legacy ssid' > > And +1 on removing terminology like 'legacy'.
Looks like a good approach to me. +1 -- Nico CARTRON
