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Jane,
Network Sensors before version 5.0 cannot be updated through X-Press
Updates. You need to update your sensors to 5.0 before XPUs can be
installed. If you need guidance on how to update your sensors, please
contact Support.
Jamie Lau
-----Original Message-----
From: Jane DelFavero [mailto:[EMAIL PROTECTED]]
Sent: Friday, May 18, 2001 11:21 AM
To: [EMAIL PROTECTED]
Subject: grayed out "X-press update" option
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problems!
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Has anyone else had this problem? I wanted to update both a Network
Sensor (Solaris 7, Network Engine 3.2.1) and the RS console (Win2000,
RS5.0). However, when I select the sensor I want to update, the
Xpress Update option is grayed out. The console is definitely set as
the master controller, because I can stop and start the sensor and
update the policy. I can install RS 5.5 as the console, but it won't
let me make any policy changes because it says the sensor software is
too old.
Does this mean reinstalling the sensor from scratch?
Thanks, Jane
