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Hi Jane,
Xpress Update is a feature for RealSecure Sensors of version 5.x and above.
Console does not get updated in the Xpress Update process; thus since your
sensor is version 3.2.1, the option is not available.
regards
Johnny
----- Original Message -----
From: "Jane DelFavero" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, May 18, 2001 11:20 PM
Subject: grayed out "X-press update" option
>
> TO UNSUBSCRIBE: email "unsubscribe issforum" in the body of your message
to
> [EMAIL PROTECTED] Contact [EMAIL PROTECTED] for help with any
problems!
> --------------------------------------------------------------------------
--
>
> Has anyone else had this problem? I wanted to update both a Network
> Sensor (Solaris 7, Network Engine 3.2.1) and the RS console (Win2000,
> RS5.0). However, when I select the sensor I want to update, the
> Xpress Update option is grayed out. The console is definitely set as
> the master controller, because I can stop and start the sensor and
> update the policy. I can install RS 5.5 as the console, but it won't
> let me make any policy changes because it says the sensor software is
> too old.
>
> Does this mean reinstalling the sensor from scratch?
>
> Thanks, Jane
>
>
