It is possible that you may have mistakenly put your key in either the root of the ScannerConsole directory or perhaps the Keys directory (on the surface it does seem the logical location) but in fact the key has to be placed in the ...\ScannerConsole\Licenses directory. Upon the next console start, the console application will read that "name.key" file and convert it into a RegisteredLicenses.issmasterlicense file and then move the original key file into the ...\ScannerConsole\Licenses\Archive directory. FYI, the key needs to be valid including maintenance not being expired.
Hope this helps, -- L� Lynn Lowrie ======================================= Internet Security Systems - The Power To Protect ======================================= -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, June 30, 2003 11:37 AM To: [EMAIL PROTECTED] Subject: [ISSForum] Internet Scanner Upgrade from v6.2.1 to v7.0 Hello everyone, Is it possible to upgrade from Internet Scanner v6.2.1 to v7.0 while keeping the same license key? I've tried to upgrade using a correct key, yet v7.0 reports now key at all. Is there a more detailed or troubleshooting guide? Is it supported? Any ideas? _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo
