Title: RE: [ISSForum] "Network Sensor XPU 20.19" can not be installed

There seems to be a problem with the update website at iss.net. I have this MU installed, and when trying to search for any updates, I get the same error message. I have already opened a case with ISS, pending for a resolution.

Jaro


-----Original Message-----
From: Emrah Alpa [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, August 20, 2003 6:55 PM
To: [EMAIL PROTECTED]
Subject: [ISSForum] "Network Sensor XPU 20.19" can not be installed


Hi all,

I can't update my RealSecure Network Sensors to the latest Network Sensor
XPU 20.19. When I perform the usual XPU method, the update fails with a "No
X-Press update packages were found at the specified location." error.

Here's the step-by-step breakdown of the error:

1. I download these 2 files, from ISS: RSNetSnsr70_MU_20_19.xpu and
RSNetSnsr70_MU_20_19.ini

2. From Console, I right-click the Network Sensor, and select "X-Press or
product update".

3. I select "Local drive or network share", and point to the correct folder,
and enable "X-Press Update".

4. After I click NEXT, the installer searches for updates, and after 2
seconds, displays the message "No X-Press update packages were found at the
specified location.". As expected, I can't go any further, as the "NEXT"
button is greyed out.



Could there be a packaging issue with the Network Sensor XPU 20.19?



I tried the following, but none helped:

1. Made sure, the "RSNetSnsr70_MU_20_19.xpu" file did not have a ".ZIP"
extension.

2. Downloaded the file from another computer, to bypass connectivity/IE
cache problems.

3. Rebooted the Console box.



My environment is based on W2K Standard Server boxes, with SP3 and all
latest hotfixes:

RealSecure Workgroup Manager 6.7 (6.7.2003.109) SP1

Event Collector 6.5.2003.34 (SR 1.5)

RealSecure Network Sensor 7.0.2002.155 (MU 20.18)

Any help appreciated.

Thanks,

Emrah Alpa


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