You could try to turn on full logging for the agents on the console. Then try to add the sensor to the event collector again. If it stays offline check the log file from the console GUI. Changes are that there is a certificate problem.
Shelley Coughlan Bell Canada Corporate Security Security Operations -----Original Message----- From: Cunningham, Chris, R. [mailto:[EMAIL PROTECTED] Sent: November 11, 2003 7:43 AM To: [EMAIL PROTECTED] Subject: [ISSForum] Server Sensor 7.0 installs or upgrades failing Roughly 50% of our 7.0 server sensor installs or upgrades from 6.5 (3.8) on Windows NT4 and 2000 servers fail. The install is fine, and they appear in the console, but never go active. The sensor either reports unknown or offline, and no amount of troubleshooting has worked. We had a ticket open for a month with ISS, but didn't get any answers there either. Has anyone else had issues with this? Thanks, Chris R. Cunningham ************************************************************* This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ************************************************************* ~~ _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo
