Kevin, I had the same issue but here's how you solve it. Go to download as usual but instead of using the X-Press Update tab, click the Service Pack tab. On top of the service pack tab is a drop down that has all the XPU and you select the one that you want to down load and save the file. Once it's in the directory you can proceed with updating your XPU's.
v/r A. Kelley -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Burks, Kevin W CTR DISA SPI Sent: Tuesday, April 18, 2006 11:09 AM To: [email protected] Subject: Re: [ISSForum] New install Thanks, I believe I have it figured out except I'm running into a problem attempting to update my Database Service packs. For some reason I cannot locate SP 5.19 for the database. Filename: DB_SP_5_21_20051219.xpu Anyone know why this one isn't available for download?? -kevin _____ From: Henk, Dennis J [mailto:[EMAIL PROTECTED] Sent: Tue 4/18/2006 8:41 AM To: Burks, Kevin W CTR DISA SPI Subject: RE: [ISSForum] New install After the upgrade to SiteProtector Core Service Pack 6, I had to open https://xpu.iss.net <https://xpu.iss.net> (209.134.161.53) in the firewall to get the catalog. I think the updates themselves still come from https://www.iss.net <https://www.iss.net> . Jim Henk Principal Network Engineer Xcel Energy -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ]On Behalf Of Burks, Kevin W CTR DISA SPI Sent: Friday, April 14, 2006 11:19 AM To: [email protected] Subject: [ISSForum] New install Hello all, I am presently going through a new install of SiteProtector. I am learning everything on the fly having worked with RealSecure for awhile, this implementation hasn't been too terrible but I have a couple of problems that some might be able to shed light on rather quickly. Sorry if they are noob questions. 1. My X-press Update Server doesnt seem to be working, I have it tied to an Agent Manager and have it pointed to www.iss.net:443 <http://www.iss.net:443 <http://www.iss.net:443> > server but the updates don't seem to work. The catalog doesnt seem to be updating. Are there some firewall ports that need to be opened outbound besides port 443?? 2. I am installing 4 sensors. 3 of them do seem to get the updates that I have but 1 just doesnt want to take updates. I log into the sensor and see the xpu it's trying to download but it has a byte count of 0. What would cause the sensor not to receive the update properly?? So far these are the only 2 issues I've run into. Probably a simple fix but if anyone could shed some light, I'd appreciate it! -- Kevin Burks DISANet - Sr. Network Engineer [EMAIL PROTECTED] _______________________________________________ ISSForum mailing list [email protected] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum <https://atla-mm1.iss.net/mailman/listinfo/issforum> To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328. _______________________________________________ ISSForum mailing list [email protected] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328. _______________________________________________ ISSForum mailing list [email protected] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.
