http://openoffice.org/bugzilla/show_bug.cgi?id=117554

        Issue Type: DEFECT
           Summary: Communication failure when acquiring image from
                    scanner
    Classification: Application
           Product: Word processor
           Version: version58
          Platform: PC
        OS/Version: Windows XP
            Status: UNCONFIRMED
          Severity: enhancement
          Priority: P3
         Component: open-import
        AssignedTo: [email protected]
        ReportedBy: [email protected]
         QAContact: [email protected]


Hardware:  Agfa Snapscan e50 Scanner on USB2 port.

Software:  Agfa ScanWise 2.0.0.9 (unchanged from the install which worked with
Open Office 3.2.1).  

Method:  Insert|Picture|Scan|Request

Result:  Error Message (from ScanWise):  Some components are missing.  Please
reinstall the application with the correct scanner [OK].  When [OK] is clicked
there is a further error message (from ScanWise):  The application is unable to
initialize and will close [OK].   

Further information:  ScanWise continues to work correctly with other Software,
eg Irfanview 4.27, Lotus WordPro Millenium, PDFCreator, and as a stand-alone
working to file or printer.

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