Personally. I would prefer the mailing list, but I FULLY understand your frustration with 'stupid' questions, but your stance of 'why are you asking ME to do your work for you for free' is completely valid.
But then what about those of us who use iText and keep our work open? Some of us are not in a position to be developing (and paying) in the same way as big companies but still both need a little support every now and then and also a place to make suggestions. The licence costs are not transparent so some of us have no idea if it would be better to pay you and get an even higher level of support. As someone who has seen two (minor) additions to the library because of suggestions and some changes to the website and documentation - there is something much more immediate about the mailing list which I love. S.O. might have archives etc but I still need to go to it search, and then keep searching each time I go to see if questions that interest me or help me learn have more threads. I develop under Groovy so am always looking to adapt and simplify the code from 'pure' Java. So, what about a closed (with nominal payment) list to those who prove they can ask sensible questions? The answer I got from Leonard last week was short, simple, helped me enormously - but had it been asked on S.O. would he have a: found it? b: been able or inclined to answer so easily and so quickly? I do think that a big FAT read this first page explaining that ye olde versions before xxx are not supported, and with a list of iText will NOT do this, and you WILL need to read this and that documentation first is still lacking. Maybe instead of even engaging with anyone who still is trying to use examples from 2.1.7 is fruitless and you answer to them should just be a link to this page? john renfrew Right Way Up Office +44 1675 475341 -----Original Message----- From: Bruno Lowagie [mailto:br...@lowagie.com] Sent: 06 October 2012 10:02 To: Post all your questions about iText here Subject: [iText-questions] My plan to shut down the mailing-list Hello all, I have written a blog about one of my major frustrations: the free iText mailing-list. See http://lowagie.com/stackoverflow We have almost 2,500 subscribers on iText-questions. I'd like to hear your opinion. In public. On this list (as long as it's open). best regards, Bruno Lowagie ---------------------------------------------------------------------------- -- Don't let slow site performance ruin your business. Deploy New Relic APM Deploy New Relic app performance management and know exactly what is happening inside your Ruby, Python, PHP, Java, and .NET app Try New Relic at no cost today and get our sweet Data Nerd shirt too! http://p.sf.net/sfu/newrelic-dev2dev _______________________________________________ iText-questions mailing list iText-questions@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/itext-questions iText(R) is a registered trademark of 1T3XT BVBA. Many questions posted to this list can (and will) be answered with a reference to the iText book: http://www.itextpdf.com/book/ Please check the keywords list before you ask for examples: http://itextpdf.com/themes/keywords.php ------------------------------------------------------------------------------ Don't let slow site performance ruin your business. Deploy New Relic APM Deploy New Relic app performance management and know exactly what is happening inside your Ruby, Python, PHP, Java, and .NET app Try New Relic at no cost today and get our sweet Data Nerd shirt too! http://p.sf.net/sfu/newrelic-dev2dev _______________________________________________ iText-questions mailing list iText-questions@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/itext-questions iText(R) is a registered trademark of 1T3XT BVBA. Many questions posted to this list can (and will) be answered with a reference to the iText book: http://www.itextpdf.com/book/ Please check the keywords list before you ask for examples: http://itextpdf.com/themes/keywords.php
