Thanks Udo! Silvina, 2 semanas ;)
Leonardo Certuche On Wed, Feb 24, 2010 at 6:15 AM, Udo Bretz <[email protected]> wrote: > Hi Leonardo, > > this feature is almost ready and will be released within the next 2 week > or so. Keep an eye on the download area for the System Monitoring > module: ftp://ftp.otrs.org/pub/otrs/packages/ > > Best regards, > Udo > > > On 23.02.2010 20:30, Leonardo Certuche wrote: > > I'm also interested in this topic so here's the translation in case any > > english speaker knows the answer: > > > > Has anyone know if SystemMonitoring > > < > http://www.otrs.com/en/news-and-press/news-details/article/automatic-system-and-network-monitoring-with-otrs/ > > > > allows to change the status of Configuration Items? > > > > We were able to configure SystemMonitoring to open and close tickets on > > every change on the status of services monitored by nagios. We'd like to > > be able to automatically link these tickets with Configuration Items and > > change the operational status to say "Incident". Is it possible? > > > > Thanks, > > > > Leonardo Certuche > > > > > > 2010/2/23 Pais Silvina <[email protected] <mailto:[email protected]>> > > > > Estimados: > > > > > > > > Queriamos > > consultarles si alguno conoce si el plugin SystemMonitoring que > > integra contra Nagios es capaz de cambiar el estado a los items de > > configuracion. > > En este momento ya logramos configurar el SystemMonitoring de modo > > que nos cree y cierre tickets ante cada cambio en el estado de los > > servicios que monitorea el nagios. Pero lo que no logramos hacer es > > vincular estos tickets en forma automatica a los items de > > configuracion y que cambie su estado de Operacional a incidente > > (como ser Computers->servers). Es realmente posible esto?? > > > > Muchas gracias > > > > > > > > Silvina > > > > > > > > > > --------------------------------------------------------------------- > > OTRS mailing list: itsm - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/itsm > > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > > > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > > http://www.otrs.com/en/support/enterprise-subscription/ > > > > > > > > > > --------------------------------------------------------------------- > > OTRS mailing list: itsm - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/itsm > > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > > > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > > http://www.otrs.com/en/support/enterprise-subscription/ > > > -- > Udo Bretz > Software Developer > > OTRS AG > Norsk-Data-Straße 1 > 61352 Bad Homburg > Deutschland > > T: +49 (0) 6172 681988 0 > F: +49 (0) 9421 56818 18 > I: http://www.otrs.com/ > > Geschäftssitz: Bad Homburg > Amtsgericht: Bad Homburg, HRB 10751 > Steuernummer: 003 240 97505 > Aufsichtsratsvorsitzender: Burchard Steinbild > Vorstand: André Mindermann (Vorsitzender), Martin Edenhofer > > ENTERPRISE SUBSCRIPTION - JETZT informieren und buchen! > http://www.otrs.com/de/support/enterprise-subscription/ > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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