Hi all,
I'm trying to assign a responsible to some kind of CI. Because of Agent type
is not present I'm trying to configure it, so...
I defined a CI with a block that looks like:
[...]
{
Key => 'Agent',
Name => 'Focal Point',
Searchable => 1,
Input => {
Type => 'Agent',
},
},
[...]
Copied and modified ITSMConfigItemLayoutDummy.pm and Dummy.pm (in XML/Type)
as *Agent.pm.
Now. I've the form correctly configured to have the 'Focal Point' displayed
and searchable, in fact it display me all the agent I have and the Select
button is displayed but, when I select the desired agent it is not then
refreshed on the page in the 'Focal Point' field...
Sniffing network traffic I see the post containing:
ChallengeToken=bd9a0892a0c9b616af56332b6439e194
Action=AgentITSMConfigItemEdit
Subaction=VersionSave
ClassID=110
ConfigItemID=NEW
Name=da
DeplStateID=120
InciStateID=13
Description::1=das
Agent::1=2
Agent::1::Search=vannini
Agent::1::Select=2
Agent::1::ButtonSelect=Select
What I'm missing ?
Thank in advance
MV
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