Marco, don't bother restarting httpd. I haven't tested this, I'm sorry. I see the same behaviour. In addition, my CustomerUser search is broken the same way. I will check again and let you know. AG
2010/3/18 Marco Vannini <[email protected]> > mmmh, > > Anton, it looks like the module has my same problem. It display agents if > you perform a search but the selected agent is not transferred to the proper > field and so it will not be stored/persisted with the desired record where > you want to have it. > > I'll try to make a httpd restart at noon... stay tuned > > > Thank you again. > > MV > > > On Wed, Mar 17, 2010 at 2:22 PM, Marco Vannini <[email protected]>wrote: > >> Wonderful...thank you so much. Now i m out of office but i ll report to >> you asap ! >> >> Il giorno 17/mar/2010 14:19, "Anton Gubar'kov" < >> [email protected]> ha scritto: >> >> >> Hello, Marco. >> >> I have implemented a new input type Agent for one of my clients. You need >> to put the attached file into Kernel/Output/HTML and you can use a new type >> in CI definitions immediately. Please let me know if it worked for you. I >> will file a bug with proposed fix then. >> >> 2010/3/3 Marco Vannini <[email protected]> >> >>> > >>> > Now I think I've found the difference with the >>> ITSMConfigItemLayoutCustomer.pm. Using it, the po... >>> --------------------------------------------------------------------- >>> OTRS mailing list: itsm - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/itsm >>> To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm >>> >>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>> http://www.otrs.com/en/support/enterprise-subscription/ >>> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: itsm - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/itsm >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> >> > > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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