Hi, On 18.07.2010, at 18:43, Torsten Thau wrote:
>> I'm wondering if there is any possibility to add extra search fields >> (not only ConfigItem#, Name, Deployment State and Incident State) to >> the Link window, while linking CI's or Ticket with CI > > ...this feature is available in our OTRS extension Kix4OTRS > OTRS::CiCS(::ITSM). You can download it at http://www.cape-it.de. Does this require the whole CiCs Framework? Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project
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