Yasir Mughal wrote :
I have recently started to evaluate OTRS and would like to know if
there is any way to change the fields displayed by :

index.pl?Action=AgentITSMConfigItem&ClassID=68

I have modified

/opt/otrs/Kernel/Output/HTML/Standard/AgentITSMConfigItem.dtl

as following for two new fields, but no luck, I get the header, but no
data. Anybody out there can help out?

<td class="mainbody" align="center">
     <br>
     <table border="0" width="800" cellspacing="0" cellpadding="3">
       <tr class="contenthead">
         <td class="contentkey" width="20">&nbsp;</td>
         <td class="contentkey">$Text{"Number"}</td>
         <td class="contentkey">$Text{"Name"}</td>
         <td class="contentkey">$Text{"Deployment State"}</td>
         <td class="contentkey" width="150">$Text{"Last Change"}</td>
         <td class="contentkey">$Text{"SerialNumber"}</td>
         <td class="contentkey">$Text{"Physical Location"}</td>

Hi,

sorry if this is a dumb question :

Are you trying to extend a CI class with attributes by extending the layout instead of extending the class itself via index.pl?Action=AdminITSMConfigItem ?

Regards

Alexander

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