Hi,
I have recently started to evaluate OTRS and would like to know if
there is any way to change the fields displayed by :
index.pl?Action=AgentITSMConfigItem&ClassID=68
I have modified
/opt/otrs/Kernel/Output/HTML/Standard/AgentITSMConfigItem.dtl
as following for two new fields, but no luck, I get the header, but no
data. Anybody out there can help out?
<td class="mainbody" align="center">
<br>
<table border="0" width="800" cellspacing="0" cellpadding="3">
<tr class="contenthead">
<td class="contentkey" width="20"> </td>
<td class="contentkey">$Text{"Number"}</td>
<td class="contentkey">$Text{"Name"}</td>
<td class="contentkey">$Text{"Deployment State"}</td>
<td class="contentkey" width="150">$Text{"Last Change"}</td>
<td class="contentkey">$Text{"SerialNumber"}</td>
<td class="contentkey">$Text{"Physical Location"}</td>
</tr>
<!-- dtl:block:ClassRow -->
<tr class="contentbody">
<td class="$QData{"CssClass"}" align="right">
<img border="0"
src="$Config{"Frontend::ImagePath"}$QData{"CurInciSignal"}.png"
title="$Text{"$QData{"CurInciState"}"}"
alt="$Text{"$QData{"CurInciState"}"}">
</td>
<td class="$QData{"CssClass"}">
<a
href="$Env{"Baselink"}Action=AgentITSMConfigItemZoom&ConfigItemID=$QData{"ConfigItemID"}">$QData{"Number"}</a>
</td>
<td class="$QData{"CssClass"}">$QData{"Name","40"}</td>
<td class="$QData{"CssClass"}">$Text{"$QData{"CurDeplState"}"}</td>
<td class="$QData{"CssClass"}"
width="150">$TimeLong{"$QData{"CreateTime"}"}</td>
<td class="$QData{"CssClass"}">$QData{"SerialNumber"}</td>
<td class="$QData{"CssClass"}">$QData{"PhysLoc"}</td>
</tr>
---------------------------------------------------------------------
OTRS mailing list: itsm - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/itsm
To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/
