Hi Mahmoud, do you check the Active Directory User for the connection? Maybe is the user is disable or banned from the inactivity policy.
With best regards Patrick Bloem System Administrator Von: [email protected] [mailto:[email protected]] Im Auftrag von Mahmoud Ramadan Ali Gesendet: Dienstag, 11. November 2014 10:18 An: OTRS::ITSM User questions and discussions Betreff: Re: [itsm] OTRS and LDAP Integration get broken Hiii Marcel, Thanks for the reply but no i'm not using SSL...i'm integrating this with MS Active directory and the integration worked fine for sometime then get broken...i have uploaded my config file so you can check it ..and thanks in advance... On Tue, Nov 11, 2014 at 6:56 AM, Marcel Schulte <[email protected]<mailto:[email protected]>> wrote: Hi Mahmoud, do you connect to LDAP or LDAPS (with SSL)? In case of LDAPS it could have happened the SSL certificate of your LDAP server has changed and your OTRS does not know how to verify this new cert... HTH, Marcel Mahmoud Ramadan Ali <[email protected]<mailto:[email protected]>> schrieb am Mon Nov 10 2014 at 20:09:21: Hi everyone I've integrated OTRS and LDAP and it worked for a sometime but the integration get broken and i'm reciving this error message...any help please how to solve this ?! Nov 10 20:00:38 localhost OTRS-CGI-62[3438]: [Error][Kernel::System::Auth::LDAP::Auth][Line:167]: Can't connect to dc.hotciscolabs.com<http://dc.hotciscolabs.com>: IO::Socket::INET: connect: Connection refused --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
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