No Manual de Implementation, tem uma s�rire de m�tricas Atenciosamente
Julio Cezar Marques > Pessoal > algu�m conhece algum refer�ncia sobre indicadores e m�tricas para a > implanta��o de ITIL? > > Obrigada, > Carla. > > > > > ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++ > Lista ITSM_BR - Gest�o de TI - Mantida por Gilberto Biasoto - Network Designers > - http://www.networkdesigners.com.br - > > ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++ > > Para de descadastrar envie email para: itsm_br- [EMAIL PROTECTED] --- > > > > > Yahoo! Groups Sponsor > ADVERTISEMENT > [click_here] > > ============================================================== ================= > Yahoo! Groups Links > * To visit your group on the web, go to: > http://groups.yahoo.com/group/itsm_br/ > > * To unsubscribe from this group, send an email to: > [EMAIL PROTECTED] > > * Your use of Yahoo! Groups is subject to the Yahoo! _Terms_of_Service. > > __________________________________________________________________________ Acabe com aquelas janelinhas que pulam na sua tela. AntiPop-up UOL - � gr�tis! http://antipopup.uol.com.br/ ------------------------ Yahoo! Groups Sponsor --------------------~--> Make a clean sweep of pop-up ads. Yahoo! Companion Toolbar. Now with Pop-Up Blocker. Get it for free! http://us.click.yahoo.com/L5YrjA/eSIIAA/yQLSAA/67folB/TM --------------------------------------------------------------------~-> ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Lista ITSM_BR - Gest�o de TI - Mantida por Gilberto Biasoto - Network Designers - http://www.networkdesigners.com.br - ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Para de descadastrar envie email para: [EMAIL PROTECTED] --- Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/itsm_br/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
