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On 8/19/10 13:18 , Steven Siebert wrote:
>
>
> On Thu, Aug 19, 2010 at 5:44 AM, Jan Goyvaerts
> <[email protected] <mailto:[email protected]>> wrote:
>
> Hi,
>
> Is there somebody in here who has practical experience in logging
> automatically Jira tickets based on stack traces ? We're monitoring
> the exceptions and mailing them. Better would be to log a ticket
> automatically on Jira and if its exception matches an exception of
> an existing ticket, it should mark the new ticket as a duplicate of
> the original.
>
> This way we're not spammed and we get an idea of how the various
> issues and how dire they are.
>
Never done, but sometimes wondered about that. What I've thought is:

1. Add a custom field to your JIRA (a string)
2. Compute the md5 of the exception dump.
3. Before filing a new issue, search for existing ones having the same
md5 (or open the issue, then search for existing one and mark as
duplicate).

I'm not 99% sure but I think that the web services interface should
allow to do search by custom fields.

- -- 
Fabrizio Giudici - Java Architect, Project Manager
Tidalwave s.a.s. - "We make Java work. Everywhere."
java.net/blog/fabriziogiudici - www.tidalwave.it/people
[email protected]
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