Hi
> Is there somebody in here who has practical experience in logging
> automatically Jira tickets based on stack traces ?
This is something I've suggested to Atlassian that they should do, but
haven't seen anything done about this. I have a custom field which is
used to send the stacktrace.

> We're monitoring the
> exceptions and mailing them. Better would be to log a ticket automatically
> on Jira and if its exception matches an exception of an existing ticket, it
> should mark the new ticket as a duplicate of the original.
I would personally prefer if the original ticket got an vote for each
identified duplicate. This would help the team prioritize the most
critical bug.

I have thought of adding some sort of interceptor on the Jira server
(servlet filter or maybe a Axis Handler) which did this kind of
processing upon the create issue message, but I've never come around
doing this. The pressure hasn't been big enough in our project.


------ Trond

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