When did all of this start?  Was it in the last couple of days?  Ricque has put 
forward good questions.  A System Restore might, or might not, cure the 
problem.  However, if all it is is a firewall recently installed... that's 
different, indeed, and should be easy to fix.  

System Restore?  Start Menu; Programs; Accessories submenu, System Tools 
submenu; hit s until "System Restore" is highlighted.  "Restore my computer to 
an earlier time" radiobutton checked, 1 of 3, is the commonest option.  Alt+n 
or tab to and press enter on next.  You then get a list of previous restore 
points set out in a calendar.  Tab through, and Hit enter on "shows the 
previous day" button, the number of times for the number of days you want to go 
back.  then select a "Restore Point" for that day, which will be a time, with 
the spacebar or left-mouse button.  Then repeat the Next button manoeuvre you 
did before.  Let the computer do its thing for a while, and it will restart.  
make sure all other programs are closed during the performance.  

  ----- Original Message ----- 
  From: Terry Olandese 
  To: jaws-users-list@googlegroups.com 
  Sent: Thursday, January 25, 2007 1:07 AM
  Subject: [JAWS-Users] Re: help me with downloads


  I have one more quick question if you don't mind. Do you think it would help 
to turn the computer back before all of this started? If you do, would you 
please send me some instructions for doing this? Thanks for all the help. Hope 
I'm not bothering anyone. Thanks again.
    ----- Original Message ----- 
    From: Flor Lynch 
    To: jaws-users-list@googlegroups.com 
    Sent: Wednesday, January 24, 2007 7:59 PM
    Subject: [JAWS-Users] Re: help me with downloads


    The ultimate solution, short of a drive reformat, which some people with 
this problem have been driven to in the past, is to delette the index.dat file 
in a locale like:

    c:\Windows\temp\Temporary Internet Files\content.ie5 

    (This has to be done carefully!)  It is a last resort.  If you were to 
delete the wrong index.dat file... you would have a bit of a mess left over.  
The good news, however, is that, correct index.dat file deleted, this 
particular index.dat is re-created the next time you open Internet Explorer 
(which should have been closed, of course, since .dat files are files normally 
in use.)  


    In Folder: C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5 Type: DAT 
File Date Modified: 05/08/2006 17:30 Size: 16.0 KB 

      ----- Original Message ----- 
      From: Terry Olandese 
      To: jaws-users-list@googlegroups.com 
      Sent: Wednesday, January 24, 2007 11:53 PM
      Subject: [JAWS-Users] Re: help me with downloads


      thanks, but nothing works that I know of. I can't download from anywhere, 
but i can get and receive emails, and I can upload things. Any more suggestions 
would be appreciated. Thanks
        ----- Original Message ----- 
        >From: Lois 
        To: jaws-users-list@googlegroups.com 
        Sent: Wednesday, January 24, 2007 6:42 PM
        Subject: [JAWS-Users] Re: help me with downloads


        Cancel the download and start over and see if that helps.

        Lois
        ----- Original Message ----- 
        From: Terry Olandese 
        To: jaws-users-list@googlegroups.com 
        Sent: Wednesday, January 24, 2007 2:23 PM
        Subject: [JAWS-Users] help me with downloads


        Hello. When I try to download something it says file download dialog. 
Getting information. Then nothing. It doesn't let me choose where I want to put 
the file, and whether or not to save it or open it. I've cleared cookies, I got 
rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, 
xp pro, and I have nod 32. Thanks for any help. Terry
        

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