As I said on another list:  If you have anti-spyware programs, use them and let 
them delete whatever they find.  Delete temporary Internet files; delete temp 
files, do a disk cleanup.  Have you installed another ftp client?  
(Occasionally, they can break the file-download of Internet Explorer.)  Have 
you got RealPlayer?  See if that works.  Uploading/downloding of email has 
nothing to do with this functionality.  I've had this problem on a previous 
computer, and, according to Microsoft, it's because of a third-party 
application (for which they are not responsible, as they say), and associated 
spyware.  In the old days, Go!zilla did create such problems with Internet 
Explorer.  Go to 

http://support.microsoft.com/

and in the edit field, type in your search terms.  You will then get a list of 
articles with suggested remedies.  


  ----- Original Message ----- 
  From: Terry Olandese 
  To: [email protected] 
  Sent: Wednesday, January 24, 2007 11:53 PM
  Subject: [JAWS-Users] Re: help me with downloads


  thanks, but nothing works that I know of. I can't download from anywhere, but 
i can get and receive emails, and I can upload things. Any more suggestions 
would be appreciated. Thanks
    ----- Original Message ----- 
    From: Lois 
    To: [email protected] 
    Sent: Wednesday, January 24, 2007 6:42 PM
    Subject: [JAWS-Users] Re: help me with downloads


    Cancel the download and start over and see if that helps.

    Lois
    ----- Original Message ----- 
    From: Terry Olandese 
    To: [email protected] 
    Sent: Wednesday, January 24, 2007 2:23 PM
    Subject: [JAWS-Users] help me with downloads


    Hello. When I try to download something it says file download dialog. 
Getting information. Then nothing. It doesn't let me choose where I want to put 
the file, and whether or not to save it or open it. I've cleared cookies, I got 
rid of the timporary files, and tried to run a virus scan. I am using jaws 7.1, 
xp pro, and I have nod 32. Thanks for any help. Terry
    

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