Hi Linda,
I think your questions have already been ansered, with the exception of the 
last one.
I'll just try to give you thoughts from a different angle.
Useing e-mail clients such as Outlook Express, or Thunderbird are much 
easier to use for retrieving mail,
especially when useing a screen-reader.
The reason for this is that you don't have to go looking for your e-mail 
account on-line as others have already stated.
Once the client is properly configured, generally speaking you have nothing 
to do but send and recieve mail.
Retrieving your mail from the internet website, is always subject to change.
As far as the computers being networked, thatt has no bearing on e-mail, if 
the network is configured properly, all computers on a network can operate 
independantly of each other.
As you probably already know, Firefox is a web browser, and although it is 
free,
it does not share the same interface as Internet Explorer.
My personal opinion, is that I would recommend the e-mail client, and web 
browser that come with Windows, because they have been around for a long 
time, and are extremely simple to learn, and easy to use.
After mastering those, a person could choose to change to others.
As David said, Jaws has nothing to do with blocking pop-ups
As your friend has said, Jaws and all other programs are completely 
different.
What needs to be remembered here, is that when it comes to programs getting 
priority for system resources, screen -readers are low on the pole.
Speaking from personal experience, yes, Norton anti-virus, along with other 
Symantec products are resource hogs,and when running at the same time Jaws 
is,
do cause a problem with Jaws since they are consuming the very resources 
that Jaws needs to operate properly.
As far as Freedom Scientific giving a refund, the answer would be no.
Simply sending the program cd back to them, doesn't prove anything
You can still have the program installed on your hard drive, and if not, it 
can be downloaded from their website.
As long as you have a product serial number, the version for Jaws you are 
authorized for can be installed over and over again.
It sounds as if your friend is having a rough time of it, and a little 
patience will go a long way.
If you have any more questions, please post them, and we will help as much 
as we can.
HTH,
Richard Justice
www.blind-computing.com
----- Original Message ----- 
From: "Linda" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Sunday, June 10, 2007 5:05 PM
Subject: Re: [JAWS-Users] When a New Jaws User


Is it a good idea to start doing email on yahoo, or would Outlook Express be
easier for someone who is really computer illiterate?  I ask this because I
have a blind friend who wants to use email, and he says he and his wife's
computerare networked together.  I'm not sure what difference that would
make to him and why he couldn't use a different email system.  Does jaws
completely block pop-ups now?  He also wants to use Mozilla Fire Fox.

Another question.  He has the Norton anti-virus system in his computer.  I
had difficulty when I was using Norton and now use AVG.  It seemed like
Norton interfered with jaws.  I tried to explain to him that this could
happen, but he sees jaws and an anti-virus program as two completely
separate things.  He says jaws is a screen reader, and can see no reason why
anything else should matter.

He doesn't have a lot of patience and is thinking he just might give his
computer to his sighted son and take jaws out, never having used it.  Will
Freedom Scientific do anything to compensate the buyer if he has never used
the program?

Thanks for answering all my questions.
Linda Stewart

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Address for the list archives:
http://www.mail-archive.com/[email protected]
To post to this group, send email to 
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For help from Mailman with your account Put the word help in the subject or 
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