Hi All,
When my tech wiped out my old XP Home hard drive and put in a new hard
drive, he re-installed some of the programs such as the MS ones. I had been
running IE6 and had JFW 7.0 and 7.1 on it, but hadn't installed 8.0 yet
since I was still trying to work out some problems with 7.1.
He installed IE 7 on the new hard drive and JAWS 7.0, 7.1 and 8.0 are
also now installed. I've had to re-configure OE to my liking and for the
best use with JAWS and have run into other interesting surprises, plus
trying to get used to a new keyboard with the function keys on top of the
qwerty keys.
JAWS 7.0 worked better with OE 6 than 7.1 did on the old hard drive and
I had hoped maybe I could get JFW 7.0 to work as well with OE to postpone
having to learn the new things with IE 7 and JAWS 8, but, so far, 7.0
doesn't seem to be working well with the "new" OE. I'm having trouble
re-doing my message rules and what should be unread messages are marked as
read among other problems.
I may just be tired and everything may not be back to the configurations
on the old hard drive, but I thought I remembered that 7.1 was the first
JAWS version that worked well with IE 7. Is there any point in trying to
get 7.0 to play nicely with OE now that IE 7 is installed?
JFW 7.0 and IE 6 had worked fine before the bad problems last week and
I've only really wanted to upgrade after JFW 7.0 since I hope to get started
with Audible and downloading audio books and my understanding is that
Audible requires IE 7 and at least JFW 7.1.
Sorry, for the typos-the keyboard isn't cooperating.\
Thanks,
Margaret
Previously, I wrote:
> Hi All,
>
> My tech doesn't know what happened and he and his other techs spent a
> lot of time working on the XP. First with a remote key fix they have and
> that didn't work. He had to take the machine to the shop to work on.
> Things after my last post went from bad to worse.
>
>
> I think I had asked about suggestions for a corded keyboard board since
> I thought the expensive one I had was seven and a half years old and keys
> would periodically stop working but I was able to wiggle waggle them and
> them getting working again, but I had the feeling the keyboard was on its
> last legs. The Insert key on the num pad totally died over the weekend.
> The one on the 6 pack helped, but having to do several keystrokes 2 handed
> that were normally performed one handed was a royal pain.
>
> I got a message on boot that the firewall was disabled and, with all
> the problems I had performing computer maintenance, I gave up and let my
> tech try.
>
> They couldn't get the PC maintenance to work either, so I don't feel
> totally stupid. They spent 10-12 hours trying to solve the validation and
> maintenance problems and couldn't. They wiped everything off the hard
> drive, installed a new hard drive and gave me a keyboard to try. They
> installed IE 7 instead of 6. One good thing is that the old hard drive
> was 40 GB and the new one is
> 80 GB and the latest version of JAWS 8 is installed in addition to the
> other JFW versions I had on the old machine. I stuck with XP.
>
> The machine was in the shop for several days and I just got it back
> this afternoon.
>
> Thanks to everyone who tried to help with the IE Error message and my
> PC maintenance problems last week.
>
> Kindly forgive any typos spell check doesn't catch. I'm not used to
> this new to me keyboard yet and some of the keys don't seem to respond to
> JAWS key and 1 for keyboard help.
>
> Margaret
>
>
> ----- Original Message -----
> From: "Margaret Thomas" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, August 15, 2007 10:52 PM
> Subject: Re: [Blind-Computing] Error Loading IE 6-XP Home
>
>
>> Hi Ricque,
>>
>> I seem to be in a loop trying to download the file. It seems MS
>> has to certify that my copy of XP and/or Office is genuine before it
>> will let me download it. It then said something about the genuine
>> advantage version having expired and I haven't been able to find out
>> how to get an unexpired one yet. I may have messed up since at least
>> the first I was asked if I wanted to run "Publisher" I said no since I
>> didn't understand that it was needed to run the validation process.
>> The expired thing may mean that I've exceeded my allotted attempts.
>> I'm hoping I can try again later.
>>
>> I could swear that I've downloaded the genuine advantage thing
>> every time it has come up with updates. The machine is 2 years old
>> and the copy XP
>> is legal as far as I know. My tech built the machine and I don't know
>> if it was already on there or if he installed it. Anyway, I need a
>> break.
>>
>> Margaret
>>
>>
>> "Ricque" wrote:
>>
>>
>> Hi Margaret,
>> Go ahead and download the file from Microsoft.
>> Run the file, it will install where it belongs.
>> No, you do not want the service pack 1 package.
>> The search companion is basically the Windows search utility.
>> HTH,
>> Richard Justice
>> www.blind-computing.com
>> ----- Original Message -----
>> From: Margaret Thomas
>> To: [EMAIL PROTECTED]
>> Sent: Wednesday, August 15, 2007 8:36 PM
>> Subject: [Blind-Computing] Error Loading IE 6-XP Home
>>
>>
>> Hi All,
>>
>> I got the following error message every time I loaded IE 6 today:
>>
>> Error
>> A file that is required to run Search Companion cannot be found. You
>> may need to run setup.
>>
>> and there was an okay button to press.
>>
>> I did a Google search and found a Microsoft article that seems to
>> give a resolution to the problem, but I wanted to make sure I didn't
>> get myself into a mess and have a couple of questions.
>>
>> SYMPTOMS
>> After you connect to a Web site, you may receive the following error
>> message:
>> A file that is required to run search companion cannot be found. You
>> may need to run setup.
>> After you receive this error message, you cannot use Search Companion
>> to search for files or folders, or to search the Internet. The options
>> to search for
>> files or folders, or to search the Internet, are unavailable.
>>
>> Back to the top
>>
>> CAUSE
>> This behavior can occur if a file required to run Search Companion is
>> missing or damaged. Note that this problem affects only the
>> English-language version
>> of Windows XP.
>>
>> NOTE: Search Companion files may be damaged if you have Search
>> Companion open when you connect to certain Internet Service Providers.
>>
>> Back to the top
>>
>> RESOLUTION
>> To resolve this problem, use one of the following methods.
>>
>> Back to the top
>>
>> Method 1: Install Windows XP SP1
>>
>> Back to the top
>>
>> Method 2: Download and Install the Hotfix
>> The following file is available for download from the Microsoft
>> Download Center:
>>
>> Download
>> Download the Q319949 package now
>>
>>
>>
>> http://support.microsoft.com/kb/319949
>>
>>
>> If I go ahead and download and try to install the Hotfix, will XP
>> automatically put it in the right place for me since I have no idea of
>> where it belongs? I have SP 2, so I don't think I want to install SP
>> 1.
>>
>> Also, where is the Search Companion? I downloaded and installed
>> the Microsoft updates yesterday and wonder if one of them might have
>> corrupted this Search Companion.
>>
>> The computer is XP Home with IE 6 and I'm running JAWS 7.0.
>>
>> Any help in straightening this out would be greatly appreciated.
>>
>> Margaret
>>
>>
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