Adrian:

Well, I spoke too soon.

I just had the Jaws crash again, and your suggested command worked.

Thanks!

At least I can re-start things now if need be.

When the problem occurred, and I used the Jaws key Windows F4 command, I got
an error report dialog, and send that onto FS.

Tom Behler

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Adrian Spratt
Sent: Sunday, April 23, 2017 1:06 PM
To: [email protected]
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Tom, as a reminder, I find the most reliable way to get JAWS talking again
is to press JAWS key+Windows key+F4.

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.

 

It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.

 

Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.

 

The only way I can re-start Jaws is to do a hard shut-down of the computer.

 

My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.

 

Does anyone have a sequence of steps to get out of this issue?

 

Does anyone know if FS is aware of the problem??

 

I did not have this problem prior to  updateing to Jaws 18.

 

Dr.  Tom Behler from Michigan

 

 

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