Hi Nancy, I don't know why, but in some computers the message area does not get the focus. To quickly workaround this without messing with the JAWS Cursor, press SHIFT+TAB to go to the Subject field and then TAB to force focus into the message. If after doing this the message is not spoken automatically, you anyway will be able to use navigation and reading commands, including Say All (INSERT+DOWN ARROW or, if you're using the Laptop keyboard layout, more conveniently CAPS LOCK+A.
Hole it helps. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Nancy B. Gibson Sent: Friday, July 7, 2017 6:48 PM To: [email protected] Subject: [JAWS-Users] JAWS Not Reading Outlook Messages Hi List, I'm relatively new to JAWS after using Window-Eyes for years. I'm using the latest Jaws 18 on a Windows 7 system running Outlook 2007. When I press enter on the email message, JAWS automatically reads the sender, subject etc. but then stops and never reads the message. The "automatically read message" box is checked in settings. The thing is that it won't read even with the arrow keys. It stays silent. The "read line" command just says "blank" and the dedicated arrow keys and the numpad arrow keys do/say nothing. If I switch to the JAWS cursor, I first hear the subject then what must be a menu because it says outlook adins, find etc. and if I keep going I hear all the message headers and finally the message. But as soon as I switch back to the PC cursor, I get nothing. BTW - it still works correctly with Window-Eyes. I didn't try NVDA. Any help would be appreciated. Nancy For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ --- El software de antivirus Avast ha analizado este correo electrónico en busca de virus. https://www.avast.com/antivirus For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
