Hi All, Thanks to everyone who offered suggestions to fix the problem of JAWS not reading Outlook messages. Unfortunately, nothing has worked so far with either JAWS 18 or JAWS 17. Window-Eyes and NVDA do work.
Supposedly, a VFO tech. will be calling me on Monday so hopefully he/she will be able to figure it out. Thanks again for trying. Nancy ----- Original Message ----- From: Judy <[email protected]> To: [email protected] Date: Saturday, July 8, 2017 10:26 am Subject: Re: [JAWS-Users] JAWS Not Reading Outlook Messages > > > Nancy, I am using Outlook 2003, but this is what I do to read a message. > Instead of hitting the enter key, I use the tab and it opens up the message > and reads it. Give that a try. Judy & Libby > > > -----Original Message----- > From: JAWS-Users-List [mailto:[email protected]] On > Behalf Of Adrian Spratt > Sent: Friday, July 07, 2017 10:00 PM > To: [email protected] > Subject: Re: [JAWS-Users] JAWS Not Reading Outlook Messages > > Nancy, > > Let me begin by assuring you that you shouldn't be having this problem with > Outlook. I've used Outlook 2003 in the distant past, and now I have 2010. I > have some vague memory of being unable to read the message field with JAWS, > but I can't remember for sure, never mind how I fixed it. One thing to check > is whether the message is maximized. With a message open, press alt-space, > release, then x. See if that helps. > > If it doesn't, I hope someone else chimes in with suggestions. Everything > else that comes to my mind is pretty basic and annoying. > > -----Original Message----- > From: JAWS-Users-List [mailto:[email protected]] On > Behalf Of Nancy B.Gibson > Sent: Friday, July 07, 2017 5:48 PM > To: [email protected] > Subject: [JAWS-Users] JAWS Not Reading Outlook Messages > > > Hi List, > > I'm relatively new to JAWS after using Window-Eyes for years. I'm using the > latest Jaws 18 on a Windows 7 system running Outlook 2007. > > When I press enter on the email message, JAWS automatically reads the > sender, subject etc. but then stops and never reads the message. The > "automatically read message" box is checked in settings. > > The thing is that it won't read even with the arrow keys. It stays silent. > The "read line" command just says "blank" and the dedicated arrow keys and > the numpad arrow keys do/say nothing. > > If I switch to the JAWS cursor, I first hear the subject then what must be a > menu because it says outlook adins, find etc. and if I keep going I hear all > the message headers and finally the message. But as soon as I switch back > to the PC cursor, I get nothing. > > BTW - it still works correctly with Window-Eyes. I didn't try NVDA. > > Any help would be appreciated. > > Nancy > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
