Hi All, Please remember that simply because we are running the same Windows version, the same JAWS version and the same application does not mean that our computers are in any way identical. Over time, all kinds of junk can get installed that we are not aware of, lots of pieces of applications run in the background and unless we look at those, we don't know they are running. All of that makes it a challenge for tech support staff to figure out solutions. Lots of us have commented on JAWS going silent, most of us have stated what we have had to do to get the little guy talking again. Jim's statement was not meant to say that others of us were crazy or incompetent. His report was just one more bit of evidence for the Freedom sleuths to use to correct the issue. Rick
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jim Flusche Sent: Wednesday, July 19, 2017 11:21 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws still disappearing Well, no point in being a smart-alec, I did not say the rest of us are just losing our minds. I was just reporting what was going on over here, like all of us do on this list. This way we all know what is happening on different machines. No, no issues using Internet Explorer at all on my machine. Sorry if this upsets you. Smiles. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of The Iowa Gal Sent: Wednesday, July 19, 2017 12:10 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws still disappearing So if you're not having the issue, the rest of us are just losing our minds, huh? Here's another vote for it being an I.E. problem. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jim Flusche Sent: Tuesday, July 18, 2017 5:15 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws still disappearing This is Not a Internet Explorer issue. I am running latest Jaws 18, the Creators update, office 365, current updates to all. I am having no issues. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of JM Casey Sent: Tuesday, July 18, 2017 4:41 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws still disappearing I always used to have these sorts of issues with iE...any version, of either JAWS or IE. I finally pretty much switched 100% to firefox and now everything works like a charm. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Tuesday, July 18, 2017 4:07 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws still disappearing Just to add to this, I have the same issue with Jaws 16 through 18 on a Win 7 Ultimate system. It invariably seems to correlate to the use of IE 11. It is not duplicatable, but it does happen with enough consistency that there's got to be a bug somewhere in the program. When it happens, if I can get Jaws to stumble-and-bumble to the process manager, I can close IE and reload Jaws. Oftentimes, Jaws is so sluggish i.e. not quite non-responsive -- that I end up loading System Access to go and close IE11 and Jaws. Then, I can re-load Jaws and its happy. If I use a competitive screen-reader, I've not encountered these issues. Steve ----- Original Message ----- From: <mi...@orbitelcom.com> To: <jaws-users-list@jaws-users.com> Sent: Monday, July 17, 2017 10:06 AM Subject: Re: [JAWS-Users] Jaws still disappearing > Hi Miriam, The mysterious and annoying behavior you describe also > happens to me on occasion. Likewise, I have the latest JAWS 18 with > Windows 7 and a 64 bit system. > Short of rebooting the system, applying the hot key sequence I have > assigned to JAWS 18 will sometimes return speech but it's all > guesswork and when the hot key fails to return speech, I am forced to > restart the system. Lastly, it seems to happen when tabbing away from > an open web site but beyond this pattern, I remain puzzled by this > annoyance. Mitch > > "The problem with quotes on the Internet > is that people instantly believe they're real." > > -(Abraham Lincoln) > > -----Original Message----- > From: Miriam Vieni > Sent: Monday, July 17, 2017 6:52 AM > To: jaws-users-list@jaws-users.com > Subject: [JAWS-Users] Jaws still disappearing > > Even after this latest update, Jaws occasionally and unexpectedly goes > silent when I change from one window to another. Jaws 18, Windows 7 . > Office > 365, 64 bit computer. None of the key strokes that have been > suggested, appear to work. I go to the desktop and wait. Nothing > happens. If I press the power button lightly, just before the > computer turns off, Jaws starts to talk. But I can't, at that point, stop > the computer from turning off. > It > just happened to me again. Very frustrating! Is this happening to > anyone else? What do you do when it happens? > > Miriam > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
