Hello folks.
I'm usually pretty good at this stuff, but I'm stumped for the moment and maybe someone here could offer a suggestion. I'm trying to download a direct deposit form from my bank. This is a pdf file. I mostly just need some of the info from the form and may not actually be filling it out online. At any rate, I am using Firefox, JAWS 18 and Windows 10. When I click on the link to the form, it is supposed to open a pDF in the Adobe viewer, perhaps in its own window. JAWS reads a message that Firefox has blocked the website from opening a popup window, and I hear it say "alt-o for options", and also "click to close this message". Obviously, I want the file to open. I've come across dialogues like this before, such as the standard file download one, and don't generally have a problem with them. However, here, pressing alt-o doesn't seem to do a damn thing. I can't re-click the link at all; if I try doing it again, I don't think that initial alert even pops up . not until I re-log-in to the bank site. I've tried saving the link to my drive, but it's just an html file that probably generates a part of the pdf content, and I can't access it this way. Any ideas? Why am I not able to interact properly with this dialogue box? For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
