Hey, Chuck:
I had the same problem. I finally had to go to Freedom Scientific Tech Support, and they tried to me to resolve it. I had two machines at the time. One had Vista Ultimate Home Edition, The other (the newer and better of the two) had Windows XP SP3 on it. The Windows XP SP3 machine accepted the upgrade with no problem at all. The one with Vista on it never accepted the upgrade, even with their help. Anyhow, I wound up saying Phfft! to Vista, and decided to stick with good olde XP. -------------------------------------------------- From: "Chuck Pettke" <[EMAIL PROTECTED]> Sent: Friday, July 11, 2008 4:16 PM To: "JAWS Users List" <[email protected]> Subject: [JAWS-Users] repairing JAWS 9 > Hello list, I am attempting to run a repair of JAWS 9. I begin the process > by executing "J9.0.2152_ILM.exe" file which I have downloaded from the web > site. I am presented with the setup package dialog in which I can choose > "Next" or "cancel". I choose next and am told "Please wait while your > system is configured for JAWS". I here the clicks as the package is > extracted and then the Windows Installer program window comes up and I > receive the following message: "Another version of this product is already > installed. Installation of this version cannot continue.. I am presented > with an "OK" button and when I hit enter on this the dialog goes away and > I am back at the desktop. At no time am I presented with the installation > option to "repair" jaws. Any ideas on how to resolve this? > Visit the JAWS Users List home page at: > http://www.jaws-users.com > Visit the Blind Computing home page at: > http://www.blind-computing.com > Address for the list archives: > http://www.mail-archive.com/[email protected] > To post to this group, send email to > [email protected] > To unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or body of a blank message to: > [EMAIL PROTECTED] > Use the following form in order to contact the management team > http://www.jaws-users.com/managers.php > If you wish to join the Blind Computing list send a blank email to the > following address: > [EMAIL PROTECTED] > Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected] To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/managers.php If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]
