Hello list, I am attempting to run a repair of JAWS 9. I begin the process by
executing "J9.0.2152_ILM.exe" file which I have downloaded from the web site. I
am presented with the setup package dialog in which I can choose "Next" or
"cancel". I choose next and am told "Please wait while your system is
configured for JAWS". I here the clicks as the package is extracted and then
the Windows Installer program window comes up and I receive the following
message: "Another version of this product is already installed. Installation of
this version cannot continue.. I am presented with an "OK" button and when I
hit enter on this the dialog goes away and I am back at the desktop. At no time
am I presented with the installation option to "repair" jaws. Any ideas on how
to resolve this?
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