If you look at the document in Windows Explorer with View/Details selected and it has a byte count of significantly more than 0 then you have the file in all probability. It is most likely a graphic, that is, a picture of text. What you are observing is that there is no text for NotePad or Adobe Reader to display.

If you have Kurzweil or OpenBook or some other OCR programme you might be able to get them to open the document and scan it to recognize text. This is not usually all that satisfactory partly because the image may not be so clear or well scanned and the software can't discriminate the text in it all that well either.

Sometimes you can print the file to a good printer then scan that into a programme like K1000 or OpenBook and get reasonable intelligence that way.

You probably have the full document, just not in a form you can use. Frustrating isn't it.


----- Original Message ----- From: "Larry Stansifer" <[EMAIL PROTECTED]>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, November 01, 2008 9:01 AM
Subject: [JAWS-Users] "Alert document is empty"


Hi folks,

I recently received a PDF document and when I attempted to open it I
received the following message:  "Alert document is empty."
Undaunted by Jaws inability to recognize certain PDF formatting I proceeded
to open it in note pad as a TXT file and received a blank screen with Jaws
simply sounding top and bottom alert.
Would it be safe to assume that because I receive no information using
either file format that the document is in fact empty and I need to have the
document resent?

TNX

Larry
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Visit the JAWS Users List home page at:
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