Hi All, I want to say thanks to those of you who responded to my
inquiry. My son did manage to format the drive as you have all
suggested, but now it's coming up with "system volume information"
and will not allow him to go into the drive. He clicked on the
"system volume information" to see what happens and it tells him
access is denied. I just don't understand what's happening! When I
installed my external drive, which is the same one, I just plugged
it in and was off and running. This list is so great that I'm sure
someone will be able to help. Again, thanks in advance for all your
assistance.
Jo Luland
----- Original Message ----- From: "Jack" <jlow...@neo.rr.com>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, February 03, 2009 4:23 PM
Subject: Re: [JAWS-Users] problem with "my book" external hard drive
Hi Jo,
Did the computer assign a letter to the external drive? For
example, My
Book F. If it did do this, then the computer does recognise the
drive.
When you open a new external drive, they are usually shipped from the
factory with software, like programs to auto backup files and stuff
like
that.
I've actually copied those files off of the external drive and kept
them in
a folder on my C drive so I could look at them later. Anyway I'm off
track... Ask him if the computer does see the external drive. If
so, while
sitting on the My Book, hit the alt key and bring up the file
menue, and
arrow down to Format. It will want to do a full erase on it. This
can take
a couple hours to complete.
But once it's done, he will have a clean hard drive that's ready to
use.
Hope this helped.
Jack
----- Original Message ----- From: "jo luland" <jolul...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, February 03, 2009 3:36 PM
Subject: Re: [JAWS-Users] problem with "my book" external hard drive
Hi, I know many of you have purchased the Western Digital external
hard
drive because I remember a conversation regarding this topic. I've
had one
for several years and have been using it with no problems. I gave
one to my
son for Christmas and he just can't seem to get the computer to
recognize
the device. Every time he enters on the drive, he is presented with
a list
of I guess they are programs such as: autorun.bat. Does anyone have
any
suggestions so I can help him? He is not a member of this list, but
I think
he'll probably join before long. Thanks in advance for any help.
Jo Luland
----- Original Message ----- From: "Holger Fiallo" <fia...@ameritech.net
>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, February 03, 2009 7:36 AM
Subject: Re: [JAWS-Users] starting pc and hard drive
only files. I have another hard drive and it did not do that.
Kind Regard
Holger Fiallo
----- Original Message ----- From: "Kate" <shamaniclivin1...@hotmail.com
>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, February 03, 2009 6:23 AM
Subject: Re: [JAWS-Users] starting pc and hard drive
I just ran into the same problem this weekend. It happened after
installing
jaws 9 thumb drive version onto the external hard drive and then
trying to
boot up the computer with the drive inserted.
Is there anything in particular that you have recently put on your
external
drive? Perhaps it's interfering with the start-up. I can't say much
beyond
that, though as I didn't ever exactly figure out what happened with
my
problem either.
Kate
From: fia...@ameritech.net
To: jaws-users-list@jaws-users.com
Date: Mon, 2 Feb 2009 16:06:02 -0600
Subject: [JAWS-Users] starting pc and hard drive
Hi, all
I have the following problem. My new external hard drive is not
letting me
start my PC, when I want. I have to disconnect it before I re-star
it or
will not do anything. Can I do something to the hard drive to
prevent
this?
Kind Regard
Holger Fiallo
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