I think you can simply undo your last system restore point and it should restore it back to the previous setting. ----- Original Message ----- From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Tuesday, June 16, 2009 1:19 PM
Subject: Re: [JAWS-Users] Internet Explorer problem.



The only other suggestion I can think of is to perform another System Restore to get your computer back to the state it was in just after you installed IE 8, if you can find a restore point. Presumably, IE 8 was working at this point, but you decided to roll back to IE 7 using System Restore which apparently screwed things up. If you can "go back to the future" and get IE 8 to work, you may be able to then remove it properly using Add/Remove Programs from the Control Panel and roll back to a working version of IE 7. Sorry I can't be more helpful, but this is the only thing that comes to mind short of reinstalling Windows or using Firefox as your browser.

Gerald
----- Original Message ----- From: "kenh1114" <[email protected]>
To: <[email protected]>
Sent: Monday, June 15, 2009 8:28 PM
Subject: Re: [JAWS-Users] Internet Explorer problem.


Hi Gerald.

Unfortunately I did the system restore while i.e. 8 was on my computer. Now just i.e. 7 is on my computer and restarting my computer isn't getting it to work. Is there anything else I can try?

Ken
----- Original Message ----- From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Monday, June 15, 2009 4:05 PM
Subject: Re: [JAWS-Users] Internet Explorer problem.



Did you try to remove IE 8 using the Add or Remove Programs option on the Control Panel? If not, and you simply performed a System Restore, this may explain the problems you are experiencing with IE. Check Add/Remove Programs to see which version of IE is actually installed on your computer. If it's still IE 8, remove it to roll back to IE 7. Removing IE 8 using Add/Remove Programs does not completely remove IE but merely reverts to the version you upgraded from. So don't worry that you will lose IE altogether if you remove IE 8 this way. Once you have successfully removed IE 8, you may need to reboot your computer to get IE 7 working again.

Gerald
----- Original Message ----- From: "kenh1114" <[email protected]>
To: <[email protected]>
Sent: Monday, June 15, 2009 3:24 PM
Subject: [JAWS-Users] Internet Explorer problem.


   Hi all.

This morning I installed i.e. 8 and decided to go back to i.e. 7. After doing a system restore though, i.e.7 is not working at all: I either get an error message or nothing happens. And when I respond to "send error report button" nothing happens. I'm thinking that one or more things got turned off for i.e. Since I cannot access the Internet at this point, any help will be very much appreciated.

Thanks in advance for your help.

Ken 7
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