Hi Deb; Try the steps below for the most thorough way of repairing Jaws. There are 2 different sets of steps.
The steps below are the best, most in depth, and most thorough way of repairing Jaws according to Freedom Scientific Tech Support. 1. Place a copy of the Jaws executible version that you want to repair into the main root of the " C " drive. For example; If you are running Jaws11 most recent you would paste a copy of " J11.0.1447-32bit.exe " into the main root of the " C " drive. To open the main root of the " C " drive, go to the desktop, press enter on My Computer, press enter on Local disk C, and now you have the main root of the " C " drive open. 2. With the Jaws " .exe " pasted into the " C " drive, highlight the " .exe ", and press F2 as if you were going to edit this line of text. now press control + C to copy this Jaws executible, press escape to close the edit field, and press Alt + F4 to close the C drive. What you want to do is place just the title of the Jaws version into the Windows Run Dialogue box and not the file. If you were to place the Jaws executible into the Run box without copying as you did as per the instructions above you would have pasted the whole file into the Run Box instead of just the title. 3. Now that you have just the title copied to the clipboard, press Windows key + R to open the Run Dialogue Box. Type " c:\ ", Ccolon backslash, without the quotes or spaces and press control + V to paste the Jaws title, press your end key to take the cursor to the end of the title and type in the following " /type repair" without the quotes but, with the spaces . Below is what your line of text should look / read like. c:\J11.0.1447-32bit.exe /type repair Read character by character to make sure you have put in the proper spaces, Forward & back slashes text and Jaws version. press the home key to go to the front of the title and press enter to start the repair. A 2nd way to do the same thing. From: Brian Lee Hello Jim, You might have already resolved the problem, but if not here is a link that you can use to download the newest update for your 64-bit installation of JAWS. Information about performing the repair is shown below after the download link. ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/JAWS/J11.0.1430-64 bit.exe After downloading the file you can do the following steps to repair the installation: 1. Use Windows key with R to bring up the run dialog box. 2. Use tab key to the browse button and press spacebar. 3. Browse to the downloaded JAWS setup file and press enter key. 4. Use tab key to move to where JAWS says "open colon edit combo", press the end key and then press spacebar. 5. Type in /Type repair, (that is first type a slash followed immediately by the word type then a space and then the word repair. 6. Use tab key to the OK button and press enter key. 7. Follow the prompts. Take care. Brian Lee Hope this has helped. Take care. Mike ----- Original Message ----- From: "Deb Caldbeck" <[email protected]> To: <[email protected]> Sent: Sunday, May 30, 2010 5:16 PM Subject: [JAWS-Users] Outlook 2003 I tried unloading JAWS when I encountered my problem with the Outlook calendar, but JAWS didn't do a thing. It was frozen. Now, I'm wondering if I should do a JAWS 11 repair. I looked in the installed JAWS folders, and I can't find maintenance and I can't find a repair option. What do I do now? Thanks! Some mistakes are too much fun to only make once. Deb and Banff For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
