Perhaps the page has been updated without JAWS realizing it. On my bank's
site this happens when I hit the "pay" button. Pressing Insert (CapsLock
for laptop layout) + Escape refreshes the JAWS buffer and it can then read
it to me.
Don Marang
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From: "Betsy Whitney, Dolphin Press" <[email protected]>
Sent: Friday, June 25, 2010 7:31 PM
To: "jaws users" <[email protected]>
Subject: [JAWS-Users] HTML and inserted information
Aloha all,
Some time back I mentioned that I was having trouble reading parts of my
online banking service screens. Here's the issue.
The information on the page is html. However, when a person adds
information such as the name of a company that they want to pay, JAWS only
reads the part that is html. I have contacted the bank but in the
meantime, is there perhaps something I should change in my settings that
might make it work better? I am told that when I click on the make
payments screen, all of my payees are shown on the screen, but when I
arrow around, I only hear the items that were originally on the page and
none of the things that were added. I would tell you what my settings are
now, but honestly not sure what to tell. Perhaps this is only something
that the bank has to fix and they are very interested in doing so.
Any thoughts or suggestions will be appreciated and tried.
Thanks, Betsy
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