Aloha Donald,
I think I have not been clear. When I started the account nearly a
year ago, I entered a list of payees, their addresses and phone
numbers. When the site was updated is when I began having this
problem. The page I'm having trouble with is that page of payees and
below each entry is an edit box for entering the amount I'd like to
pay. It won't read any of those items so I can't find the payee I
want and then am not able to enter the amount. Does that help? I have
tried the insert escape to redraw the page, and no help.
At 09:46 PM 6/25/2010, you wrote:
Perhaps the page has been updated without JAWS realizing it. On my
bank's site this happens when I hit the "pay" button. Pressing
Insert (CapsLock for laptop layout) + Escape refreshes the JAWS
buffer and it can then read it to me.
Don Marang
--------------------------------------------------
From: "Betsy Whitney, Dolphin Press" <[email protected]>
Sent: Friday, June 25, 2010 7:31 PM
To: "jaws users" <[email protected]>
Subject: [JAWS-Users] HTML and inserted information
Aloha all,
Some time back I mentioned that I was having trouble reading parts
of my online banking service screens. Here's the issue.
The information on the page is html. However, when a person adds
information such as the name of a company that they want to pay,
JAWS only reads the part that is html. I have contacted the bank
but in the meantime, is there perhaps something I should change in
my settings that might make it work better? I am told that when I
click on the make payments screen, all of my payees are shown on
the screen, but when I arrow around, I only hear the items that
were originally on the page and none of the things that were added.
I would tell you what my settings are now, but honestly not sure
what to tell. Perhaps this is only something that the bank has to
fix and they are very interested in doing so.
Any thoughts or suggestions will be appreciated and tried.
Thanks, Betsy
Teamwork: Together we achieve the extraordinary.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
