The form is in fact on the page but it is a picture. I don't think there is any way to read it with a screen reader but go to the menue bar under file you should be able to print it out. ----- Original Message ----- From: "Gerald Levy" <[email protected]> To: <[email protected]> Jim Sent: Tuesday, October 12, 2010 8:05 AM Subject: Re: [JAWS-Users] Inaccessible Web Page Content
> > Thanks. Maybe the presence of the bar code affects the way JAWS reads the > page. > > Gerald > > > ----- Original Message ----- > From: "David Bailes" <[email protected]> > To: <[email protected]> > Sent: Tuesday, October 12, 2010 8:41 AM > Subject: Re: [JAWS-Users] Inaccessible Web Page Content > > > Hi Gerald, > > there is a label on the page below the dash dash dash separator. I'm not > sure > why Jaws can't find the graphic - it may have something to do with exaclty > how > the html has been written. Anyway, if you print the page, the printed page > should contain both the instructions and the label below it. > > David. > > original message: > Greetihngs. I need to print a UPS return label in order to return an > unwanted > shipment to Overstock.com using the UPS tracking number they supplied me. > But > when I visit the web page from which I am supposed to print the return > label, I > can't find any sign of it. The page contains instructions for printing the > label and returning the shipment, but no sign of the label itself. I was > told > by an Overstock .com customer service agent that the lable contains a bar > code > and Overstoc's return address as well as some other information, but even > using > the JAWS cursor, I can't find anything on this page, not even an unlabeled > image or graphic that would suggest the presence of a return lable, which > the > agent insists is right there on the page. Is this one of those web pages > that > is simply inaccessible to JAWS? Even so, shouldn't there be some kind of > graphic or image to suggest the presence of the return label? Below is the > link to the web page in question. Any feedback on how to locate and print > this > seemingly invisible return label would be appreciated. > > https://www.ups.com/u.a/L.class?7EAW06999096RYs%2BAW9Cy9s%3DOSI > > Gerald > > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
